Airports

Airports are no longer just a hub for air travel, where airlines compete for routes and slots to service the needs of the travelling passenger. They are evolving into commercial environments, with vast modern terminals packed with opportunities for the passenger to shop, continue doing business, or relax before their journey.

Technology can play a huge role in the ways in which an airport communicates with its passengers before, during and after travel; as well as improving processes and systems operationally, increasing productivity and ensuring regulatory requirements are met.

The modern passenger expects to pre-book parking facilities, check arrival and departure times using mobile devices, to have access to the latest information that may impact their travel on demand, and to be rewarded for their loyalty to the airport or airline.

Waterstons understands the systems and technology requirements unique to airports and how they are applied across the various departments, integrating with core operational solutions like the Flight Information Display System. Our detailed knowledge and experience of working in this area since 2001 allows Waterstons to identify where technology can create competitive advantage in managing a 24x7 environment.