Why outsource your IT?
Your Information and Communications Technology should always be rooted in your business strategy. The bulk of a company's IT expenditure should be directed at projects that facilitate achievement of strategic goals.
In parallel with this focus on strategic gain it is imperative that the underlying technology is robust and resilient as well as being very secure. It is also essential to have extremely low ongoing maintenance and support costs.
These objectives can all be met cost effectively by trusting your IT and business systems to a professional services organisation with a track record of creativity and superb customer service. This allows a company to concentrate on developing the core competencies most relevant to its continued business success.
Why outsource to Waterstons?
A Waterstons outsourced contract ensures that your IT is always available, that your information is secure and that the bulk of your IT budget is directed toward projects that will demonstrably improve your organisations’ operational and financial performance. This is a completely flexible service that is tailored to meet your individual business needs.
Waterstons can offer:
- Assistance with your IT function to follow ITIL industry best practices (Waterstons & ITIL).
- Experts at hand to work with TUPE issues when outsourcing your function.
- A fully trained IT Manager who is accomplished at identifying and implementing value adding IT projects. He or she is available full or part time depending on the specific requirements of each client.
- A full service desk, task management and online monitoring system for your whole network and comprehensive first line support for your user community.
- A formal annual IT strategy where a formal plan for the forthcoming 12 months is created including projects that will materially improve your organisations’ performance.
- An annual security audit.
An additional benefit to our clients is access to a wide range of technology and business consultants who specialise in their particular industrial sector.
Your IT Department
All of Waterstons people are fully trained graduates with a wealth of experience with accounts and finance, business systems and information technology. Many have accounting qualifications and accreditations. All clients have their own Account Director who is a specialist in that clients' business sector.
Waterstons are a Gold Microsoft Partner and have partnership arrangements with a wealth of other vendors including McAfee, Sophos, Citrix, Cisco, Dell and many others.
John Prescott is the Business Support Team Leader with a broad range of infrastructure skills and special expertise in Remote Management.
Read John's article ‘Making the most of your IT budget’
For more information, click on the link above or call Waterstons on 0845 094 0945 and ask to speak to someone about outsourcing. Alternatively you can e-mail us at outsourcing@waterstons.co.uk