http://www.waterstons.com© Waterstons Ltd. 2010 All rights reserved.kate.thomson@waterstons.comdaniel.halliday@waterstons.comWaterstons RSS Feederhttp://www.waterstons.com/Knowledge+Bank/Articles/Will+energy+act+as+natural+selection+for+the+evolution+of+technology.htmTue, 09 Apr 2013 08:00:00 GMThttp://www.waterstons.com/Knowledge+Bank/Articles/Will+energy+act+as+natural+selection+for+the+evolution+of+technology.htmA recent OFGEM report has warned that the UK faces a potential energy shortage in the middle part of this decade. Alistair McLeod asksif these risks to energy supply will finally change the way organisations think about business continuity and disaster recovery and herald a new era of the way we deploy and manage technology?http://www.waterstons.com/Knowledge+Bank/Articles/Housing+Technology+Magazine+Blurring+the+boundaries.htmFri, 08 Feb 2013 10:29:43 GMTPublic Sectorhttp://www.waterstons.com/Knowledge+Bank/Articles/Housing+Technology+Magazine+Blurring+the+boundaries.htmAlistair McLeod, Director at Waterstons, outlines the need for housing providers to clearly understand their strategic priorities in his letter to the editor of Housing Technologyhttp://www.waterstons.com/NR/rdonlyres/DAD07E2F-B872-47F3-8A37-727B116C7520/0/MakingDatawherenextforperformancemanagementinmanufacturing.pdfWed, 20 Mar 2013 15:37:43 GMTEducationhttp://www.waterstons.com/NR/rdonlyres/DAD07E2F-B872-47F3-8A37-727B116C7520/0/MakingDatawherenextforperformancemanagementinmanufacturing.pdfDan Burrows explains why continuously improving manufacturing businesses rely on timely, accurate information to drive decision making and identify opportunities for efficiency-improvement.http://www.waterstons.com/NR/rdonlyres/BEC3F9FC-BC03-49E7-88D6-4BD628281E19/0/EmployabilityPortalhelpsTeessideStudentsGetaheadoftheCompetition.pdfWed, 20 Mar 2013 10:13:42 GMTConstructionhttp://www.waterstons.com/NR/rdonlyres/BEC3F9FC-BC03-49E7-88D6-4BD628281E19/0/EmployabilityPortalhelpsTeessideStudentsGetaheadoftheCompetition.pdfWaterstons has developed a bespoke portal to bring together multiple student support initiatives in one place. Using the agile software method meant the solution evolved to the University's exact needs.http://www.waterstons.com/NR/rdonlyres/F959038F-42B2-4604-AEC2-A1ECD6DE1054/0/Drillingcontractordrillsdownitsdata.pdfWed, 20 Mar 2013 10:24:46 GMThttp://www.waterstons.com/NR/rdonlyres/F959038F-42B2-4604-AEC2-A1ECD6DE1054/0/Drillingcontractordrillsdownitsdata.pdfWaterstons has worked with one of the world's leading drilling contractors to create a bespoke business intelligence solution. The Digital Dashboard provides an at-a-glance view of individual business area performance and allows the user to drill-down and explore the data interactively.http://www.waterstons.com/NR/rdonlyres/B8D6B9EB-D832-41C7-B667-BD0EDF3F1631/0/Trustisthemissingingredientinthesupplychain.pdfWed, 20 Mar 2013 09:41:26 GMThttp://www.waterstons.com/NR/rdonlyres/B8D6B9EB-D832-41C7-B667-BD0EDF3F1631/0/Trustisthemissingingredientinthesupplychain.pdfIn the aftermath of the horse meat scandal, Nicola van den Bremer-Hornsby and Sally Waterston explain how trust can be injected into the supply chain.http://www.waterstons.com/NR/rdonlyres/5257D2B2-2683-4E2C-9D37-A53D5808BA51/0/ProjectManagementPitfalls.pdfFri, 08 Feb 2013 14:45:47 GMThttp://www.waterstons.com/NR/rdonlyres/5257D2B2-2683-4E2C-9D37-A53D5808BA51/0/ProjectManagementPitfalls.pdfPROJECT MANAGEMENT PITFALLS: How people, not the process, fail in the face of continuous business change The vast majority of IT projects fail to meet time, budget and/or quality goals. Seasoned Project Manager Chris Fenly discusses why the most common mistakes are related to people, not process, and how a strong Project Manager will mitigate these issues.http://www.waterstons.com/Knowledge+Bank/Articles/Housing+Technology+Magazine+Windows+shelf+life.htmThu, 07 Feb 2013 17:43:00 GMTPublic Sectorhttp://www.waterstons.com/Knowledge+Bank/Articles/Housing+Technology+Magazine+Windows+shelf+life.htmLetter to the editor about Waterstons' presentation of Windows 8 from the Finance Director of Tower Hamlets Community Housinghttp://www.waterstons.com/NR/rdonlyres/D0D455A0-839A-4B3B-B551-B9CE4F20831A/0/FoodBeverageInternationalMarlowandIntersnack.pdfThu, 07 Feb 2013 16:42:39 GMTEducationhttp://www.waterstons.com/NR/rdonlyres/D0D455A0-839A-4B3B-B551-B9CE4F20831A/0/FoodBeverageInternationalMarlowandIntersnack.pdfWaterstons has optimised IT systems for both Marlow Foods, manufacturers of Quorn, and Intersnack Grouphttp://www.waterstons.com/NR/rdonlyres/6E05FA4B-86B9-4342-AEBE-D9567B95DA05/0/AblueprintfordeliveringTechnologyAlignmentprojects.pdfTue, 05 Feb 2013 15:02:40 GMThttp://www.waterstons.com/NR/rdonlyres/6E05FA4B-86B9-4342-AEBE-D9567B95DA05/0/AblueprintfordeliveringTechnologyAlignmentprojects.pdfDan Burrows explains the stages of the alignment process, and demonstrates how it puts business, not technology, at the heart of the strategic visionhttp://www.waterstons.com/NR/rdonlyres/151276DF-0CF2-4771-9BBF-207C325301CD/0/Challengesinthefoodandbeverageindustry.pdfWed, 23 Jan 2013 16:14:00 GMThttp://www.waterstons.com/NR/rdonlyres/151276DF-0CF2-4771-9BBF-207C325301CD/0/Challengesinthefoodandbeverageindustry.pdfNicola van den Bremer-Hornsby discusses how technology can meet the ever-changing challenges in the Food and Beverage industryhttp://www.waterstons.com/Knowledge+Bank/Articles/Windows+8+better+for+business.htmFri, 30 Nov 2012 15:09:20 GMThttp://www.waterstons.com/Knowledge+Bank/Articles/Windows+8+better+for+business.htmAlthough Windows 8 has been available to businesses for some time, many are unsure about how or what benefits Windows 8 can bring for them. Unified Communications Specialist, Ben Lee, explains why the answer depends very much on business needs and requirements.http://www.waterstons.com/Knowledge+Bank/Articles/App+suite+could+transform+factory+methods+says+software+firm.htmTue, 27 Nov 2012 10:57:44 GMTEducationhttp://www.waterstons.com/Knowledge+Bank/Articles/App+suite+could+transform+factory+methods+says+software+firm.htmWaterstons and V2C have worked together to develop a suite of  apps using Windows 8 that help businesses save time and money during audits, training and problem solving. Here is what Lauren Pyrah, Deputy Business Editor at The Northern Echo wrote about the apps.http://www.waterstons.com/NR/rdonlyres/A4F2E87A-50CA-4134-8560-32506F7F22EE/0/FirmpreparesforlongtermgainwithITStrategy.pdfMon, 15 Oct 2012 16:57:00 GMTGenerichttp://www.waterstons.com/NR/rdonlyres/A4F2E87A-50CA-4134-8560-32506F7F22EE/0/FirmpreparesforlongtermgainwithITStrategy.pdfWaterstons has reviewed Cartmell Shepherd Solicitors’ current systems and technology platform and developed a far-reaching IT strategy to support the business through its challenges during the next five years.http://www.waterstons.com/NR/rdonlyres/B3578CFD-DA82-42B5-9A5E-F3A4DD98279F/0/InsideeveryOlympiccrowd_asilverorgoldlining.pdfTue, 21 Feb 2012 17:32:29 GMThttp://www.waterstons.com/NR/rdonlyres/B3578CFD-DA82-42B5-9A5E-F3A4DD98279F/0/InsideeveryOlympiccrowd_asilverorgoldlining.pdfFor most Londoners it's highly likely that the games are going to have an effect on the operation of your business. Infrastructure Technology Specialist Ben Lee looks at some of the smaller things businesses can do, such as remote working, to mitigate the inevitable issues!http://www.waterstons.com/Knowledge+Bank/Articles/Unified+Communications+Insight+Teesside+Uni+adopts+Microsoft+Lync.htmFri, 24 Aug 2012 13:33:18 GMTConstructionhttp://www.waterstons.com/Knowledge+Bank/Articles/Unified+Communications+Insight+Teesside+Uni+adopts+Microsoft+Lync.htmA Unified Communications Insight articlehttp://www.waterstons.com/Knowledge+Bank/Articles/New+ICT+for+Dover+Port+Strategy+August+2012.htmFri, 24 Aug 2012 12:15:37 GMThttp://www.waterstons.com/Knowledge+Bank/Articles/New+ICT+for+Dover+Port+Strategy+August+2012.htmThe UK's Port of Dover has awarded a five year contract to Durham based business and IT consultancy, Waterstons Ltd, to provide Europe’s busiest port with its consultancy services. Read the full Port Strategy article here.http://www.waterstons.com/NR/rdonlyres/26D10C29-2DA7-4E0B-B7F6-E07BB68088AF/0/Thedatawarehouseisdead.pdfFri, 20 Jul 2012 08:38:37 GMThttp://www.waterstons.com/NR/rdonlyres/26D10C29-2DA7-4E0B-B7F6-E07BB68088AF/0/Thedatawarehouseisdead.pdfBusiness Technology Consultant Dan Burrows explores the idea that modern Business Intelligence and Business Analysis tools render the concept of the data warehouse obsolete through the use of on the fly, in-memory data manipulation, and discusses the possibility that the data warehouse no longer has a place in delivering high quality information to users.http://www.waterstons.com/Knowledge+Bank/Articles/What+does+Roy+Hodgson+know+about+business+systems.htmMon, 11 Jun 2012 10:46:56 GMThttp://www.waterstons.com/Knowledge+Bank/Articles/What+does+Roy+Hodgson+know+about+business+systems.htmWaterstons' Leanne Cullen explains why Roy Hodgson could do worse than ask some of Waterstons' Consultants for advice when selecting the England football squad.http://www.waterstons.com/NR/rdonlyres/08930662-84F7-48F0-A010-630FCAC9D4B4/0/Humanityandempowermentworks.pdfMon, 11 Jun 2012 11:50:27 GMTGenerichttp://www.waterstons.com/NR/rdonlyres/08930662-84F7-48F0-A010-630FCAC9D4B4/0/Humanityandempowermentworks.pdfSally Waterston explains how trusted and well treated employees can make a business succeedhttp://www.waterstons.com/NR/rdonlyres/75073873-18AA-4E8E-8DA4-3A0ABE76E9C0/0/HerdingcatsintoKPIs.pdfMon, 11 Jun 2012 11:42:34 GMThttp://www.waterstons.com/NR/rdonlyres/75073873-18AA-4E8E-8DA4-3A0ABE76E9C0/0/HerdingcatsintoKPIs.pdfHaving defined your KPIs, David Hooper explains how to get the data you need from your existing systems and how to fill in the gaps and inconsistencies that inevitably arise.http://www.waterstons.com/NR/rdonlyres/21598E1A-B026-4838-8568-E598559868B0/0/Creatinganinformationsystemsstrategy.pdfThu, 12 Apr 2012 10:55:31 GMThttp://www.waterstons.com/NR/rdonlyres/21598E1A-B026-4838-8568-E598559868B0/0/Creatinganinformationsystemsstrategy.pdfHead of Bespoke Software Leanne Cullen describes the roadmap she and her team use to create a systems architecture; from the process of understanding the strategy and information needs of a business to ensuring the business can react whilst maintaining the integrity of its information.http://www.waterstons.com/NR/rdonlyres/C9BA7420-AD04-46B0-BAA8-C48256C04FA7/0/Keepingcustomers_whereknowledgeiskey.pdfThu, 29 Mar 2012 10:37:59 GMTEducationGenerichttp://www.waterstons.com/NR/rdonlyres/C9BA7420-AD04-46B0-BAA8-C48256C04FA7/0/Keepingcustomers_whereknowledgeiskey.pdfWaterstons’ founding director, Sally Waterston explains why good customer service doesn’t just mean being responsive and reactive to customers; but that the real key to success is more subtle and focussed, encompassing ‘customer intimacy’.http://www.waterstons.com/Knowledge+Bank/Articles/Better+performance+management+with+data+integration.htmWed, 21 Mar 2012 15:26:42 GMTPublic Sectorhttp://www.waterstons.com/Knowledge+Bank/Articles/Better+performance+management+with+data+integration.htmAlistair McLeod addresses the key goals to delivering exemplary customer service and an engaging community strategy within the housing sector in this Housing Technology article.http://www.waterstons.com/NR/rdonlyres/E827DAEA-CE63-496E-A8F3-B018AE083558/0/BusinessIntelligence_ConcepttoReality.pdfThu, 01 Mar 2012 16:09:14 GMThttp://www.waterstons.com/NR/rdonlyres/E827DAEA-CE63-496E-A8F3-B018AE083558/0/BusinessIntelligence_ConcepttoReality.pdfThis paper discusses the tools and methodologies used to build a Business Intelligence platform. The process begins with the development of an IT strategy, followed by the definition of scorecards for each business unit, which can then be used to tease out the Key Performance Indicators to be measured.http://www.waterstons.com/NR/rdonlyres/EDA5F3A3-F4F3-431D-AF48-EB07F87CBA9F/0/Wheretofromhere_howtoimproveservicedelivery.pdfWed, 22 Feb 2012 12:03:10 GMTPublic Sectorhttp://www.waterstons.com/NR/rdonlyres/EDA5F3A3-F4F3-431D-AF48-EB07F87CBA9F/0/Wheretofromhere_howtoimproveservicedelivery.pdfAlistair McLeod discusses the key principles to achieving customer service in Social Housing; taking an operational centric view, treating information as a strategic asset and tightly integrating processes and systems.http://www.waterstons.com/NR/rdonlyres/409F9436-2E9F-4B0A-B6D5-166BF741E3AA/0/ITStrategysupportsmanufacturersgrowth.pdfThu, 09 Feb 2012 16:42:49 GMTEducationhttp://www.waterstons.com/NR/rdonlyres/409F9436-2E9F-4B0A-B6D5-166BF741E3AA/0/ITStrategysupportsmanufacturersgrowth.pdfThis case study details how Waterstons has advised caravan manufacturer Elddis to align their IT with their business processes, with recommendations that would help shorten their supply chain and improve their customers' experiences.http://www.waterstons.com/Knowledge+Bank/Articles/Lync+Mobility+wheres+my+unified.htmMon, 06 Feb 2012 16:09:03 GMThttp://www.waterstons.com/Knowledge+Bank/Articles/Lync+Mobility+wheres+my+unified.htmWaterstons Executive Consultant, Ben Lee was recently asked to write a blog for Unified Communications Online; this is what he had to say about Lync, Microsoft's Unified Communications platform.http://www.waterstons.com/Knowledge+Bank/Articles/Workflow+automation+at+PD+Ports.htmMon, 09 Jan 2012 13:56:19 GMTEducationhttp://www.waterstons.com/Knowledge+Bank/Articles/Workflow+automation+at+PD+Ports.htmWorkflows created by Waterstons have helped PD Ports bring information together from their data warehouse, ERP system and port management system; and streamline business processes.http://www.waterstons.com/Knowledge+Bank/Articles/Partnership+brings+benefits+at+Greenergy.htmFri, 06 Jan 2012 16:11:37 GMTEducationhttp://www.waterstons.com/Knowledge+Bank/Articles/Partnership+brings+benefits+at+Greenergy.htmWaterstons has been working with Greenergy, The UK's 3rd largest private company since March 2010. The partnership has resulted in a number of benefits for the company.http://www.waterstons.com/Knowledge+Bank/Articles/Information+hub+designed+for+collaborative+working.htmFri, 06 Jan 2012 15:12:58 GMTManufacturingTechnologyhttp://www.waterstons.com/Knowledge+Bank/Articles/Information+hub+designed+for+collaborative+working.htmWaterstons used SharePoint to develop an intranet to help the architects at BDP offices around the world work together more effectively.http://www.waterstons.com/Knowledge+Bank/Articles/Roadmap+for+leading+caravan+manufacturer.htmThu, 05 Jan 2012 16:49:17 GMTEducationhttp://www.waterstons.com/Knowledge+Bank/Articles/Roadmap+for+leading+caravan+manufacturer.htmWaterstons developed a roadmap for Elddis outling projects to help them achieve operational excellence without comprimising on customer service.http://www.waterstons.com/NR/rdonlyres/7465E07F-6024-4DCF-BA38-5682A690AD6B/0/Customintranettofetchinformation.pdfThu, 08 Dec 2011 16:44:58 GMThttp://www.waterstons.com/NR/rdonlyres/7465E07F-6024-4DCF-BA38-5682A690AD6B/0/Customintranettofetchinformation.pdfWaterstons has delivered William Grant & Sons, distillers of premium spirit brands such as Glenfiddich, with a customised intranet solution designed to centralise information, news and ideas. The SharePoint based solution also embodies a number of bespoke elements to make it easier for their employees to share and receive information globally.http://www.waterstons.com/NR/rdonlyres/D0F61FCA-B193-4E8F-A456-D5B419053A0E/0/ERPSystemReview.pdfThu, 08 Dec 2011 16:36:23 GMTEducationhttp://www.waterstons.com/NR/rdonlyres/D0F61FCA-B193-4E8F-A456-D5B419053A0E/0/ERPSystemReview.pdfWaterstons Business Technology consultants have worked with API Group, a leading manufacturer of specialised materials for packaging, to review their legacy ERP system and identify the elements key to choosing a best fit system as a basis for a Systems Selection.http://www.waterstons.com/NR/rdonlyres/4D85FF5C-42F4-4B31-BE05-50CA87159227/0/Outsourcing_Howgoodbusinesstechnologytransformscompanies.pdfThu, 08 Dec 2011 16:32:21 GMThttp://www.waterstons.com/NR/rdonlyres/4D85FF5C-42F4-4B31-BE05-50CA87159227/0/Outsourcing_Howgoodbusinesstechnologytransformscompanies.pdfOutsourcing is traditionally associated with getting help to do things you might not normally associate with your core business. In this paper, Technical Director Andrew Kershaw shows that a different approach to outsourcing can establish IT excellence and create significant commercial advantages as a result.http://www.waterstons.com/NR/rdonlyres/4665FF2C-33FA-418E-99E0-01547A5E64CA/0/Informationhubdesignedtosupportcollaborativeworking.pdfTue, 06 Sep 2011 08:53:00 GMTGenericManufacturinghttp://www.waterstons.com/NR/rdonlyres/4665FF2C-33FA-418E-99E0-01547A5E64CA/0/Informationhubdesignedtosupportcollaborativeworking.pdfWaterstons has implemented a new corporate intranet for global architectural practice BDP. The customised SharePoint platform  addresses the business’ need to provide high quality services through improved distribution of corporate information; easier collaboration with colleagues and an enhanced design process using electronic document management.http://www.waterstons.com/NR/rdonlyres/0AC3B204-C691-4F5B-919B-21A07F374715/0/Theintelligentbusinessandbusinessintelligence.pdfTue, 23 Aug 2011 10:28:48 GMThttp://www.waterstons.com/NR/rdonlyres/0AC3B204-C691-4F5B-919B-21A07F374715/0/Theintelligentbusinessandbusinessintelligence.pdfIn this paper, Senior Business Technology Consultant Dan Burrows discusses the characteristics typical of an ‘intelligent business’; a well-controlled and well understood organisation able to measure its performance based on factual evidence and base business decisions on sound performance indicators.http://www.waterstons.com/NR/rdonlyres/5B43494F-D35A-491E-9288-2BA09392E451/0/Workingsmarterwithaunifiedplatform.pdfWed, 27 Jul 2011 12:49:45 GMTConstructionhttp://www.waterstons.com/NR/rdonlyres/5B43494F-D35A-491E-9288-2BA09392E451/0/Workingsmarterwithaunifiedplatform.pdfWaterstons has helped one of the most progressive universities in the north east adopt the communication platform Microsoft Lync. With the latest technology Teesside University has standardised one instant messaging and audio video communication solution to provide their staff with the ability to communicate both on and off campus.http://www.waterstons.com/NR/rdonlyres/AD445C52-424E-4B17-89BE-CFF085EC48FE/0/Bespokedevelopmentisriskybutcanaddvaluetoyouroperations.pdfWed, 27 Jul 2011 12:58:35 GMThttp://www.waterstons.com/NR/rdonlyres/AD445C52-424E-4B17-89BE-CFF085EC48FE/0/Bespokedevelopmentisriskybutcanaddvaluetoyouroperations.pdfBespoke software development projects can be precarious to undertake, but they can arm organisations with agility and better visibility argues Waterstons’ Bespoke Development Manager Leanne Cullenhttp://www.waterstons.com/NR/rdonlyres/53C7D79F-5E68-4595-869A-68023BF7E84B/0/Controlledmoveforstorage.pdfFri, 17 Jun 2011 14:41:23 GMThttp://www.waterstons.com/NR/rdonlyres/53C7D79F-5E68-4595-869A-68023BF7E84B/0/Controlledmoveforstorage.pdfVopak Terminals UK required their mission critical control room - which manages all alarms across the site and systems including the tank gauging, weather monitoring and fire safety systems - to be restructured including a new switch room. As part of their Managed Services partnership, Waterstons’ on site team and project manager worked with Vopak’s engineers to plan and manage the move, minimising disruption to what is a highly sensitive and critical area.http://www.waterstons.com/Knowledge+Bank/Articles/Cookies+Law+and+how+it+affects+you.htmTue, 31 May 2011 09:04:16 GMTConstructionEducationGenericManufacturingNon-Financial servicesPublic SectorRetail and distributionhttp://www.waterstons.com/Knowledge+Bank/Articles/Cookies+Law+and+how+it+affects+you.htmThe laws governing privacy and the use of cookies are changing. So what’s changing and how do you ensure your website is compliant with the changes?http://www.waterstons.com/NR/rdonlyres/262D6A45-6066-44C6-A7F1-0E50DE5D3974/0/DevelopinganITStrategyforagrowingairport.pdfThu, 12 May 2011 10:33:07 GMTNon-Financial serviceshttp://www.waterstons.com/NR/rdonlyres/262D6A45-6066-44C6-A7F1-0E50DE5D3974/0/DevelopinganITStrategyforagrowingairport.pdfThis paper discusses the tools and methodologies used to derive and implement an evolving IT Strategy for Newcastle International Airport (NIA). The process begins with an analysis of NIA’s Business Strategy and definition of a strategy map before deriving the ways in which technology could be used as a foundation to achieve NIA’s business objectives.http://www.waterstons.com/NR/rdonlyres/7D4F85D9-AC53-4848-9C77-6A9F710ACAB6/0/Innovationsresultinginacompetitiveedge.pdfWed, 11 May 2011 10:06:40 GMTEducationhttp://www.waterstons.com/NR/rdonlyres/7D4F85D9-AC53-4848-9C77-6A9F710ACAB6/0/Innovationsresultinginacompetitiveedge.pdfThe Reed Boardall Group is one of the UK’s largest temperature controlled food distribution and cold storage businesses. Since 2006, the group has enlisted Waterstons’ expertise to help them provide their customers with the right product, at the right time with the right documentation. Over this period a partnership has formed around a common understanding of the goals and benefits to be achieved through the application of new technology and systems.http://www.waterstons.com/NR/rdonlyres/6F1F34ED-761E-4CB3-AFA8-9BF1F1F3B151/0/AligningportITtothebusiness.pdfThu, 14 Apr 2011 12:27:43 GMTEducationhttp://www.waterstons.com/NR/rdonlyres/6F1F34ED-761E-4CB3-AFA8-9BF1F1F3B151/0/AligningportITtothebusiness.pdfWaterstons has developed an IT Strategy for Port of Tyne that helps the port understand how their assets, including their people, can to be fully utilised to achieve operational excellence.http://www.waterstons.com/NR/rdonlyres/0466C794-4067-434E-9472-9A3D4CE29A5E/0/KeepinganIonperformance.pdfThu, 14 Apr 2011 11:52:52 GMTEducationhttp://www.waterstons.com/NR/rdonlyres/0466C794-4067-434E-9472-9A3D4CE29A5E/0/KeepinganIonperformance.pdfWaterstons has created a marketable web-interface using ASP.NET technology for diesel power specialist, Royston, allowing their customers to interpret complex data from their engine monitoring system, enginei.http://www.waterstons.com/Knowledge+Bank/Articles/No+gaps+at+Intersnack.htmThu, 07 Apr 2011 15:37:58 GMTEducationhttp://www.waterstons.com/Knowledge+Bank/Articles/No+gaps+at+Intersnack.htmWaterstons has helped growing snack company, Intersnack UK, consolidate their business systems and create a model for future acquisitions.http://www.waterstons.com/Knowledge+Bank/Articles/Housing+Association+organises+technology+for+better+effect.htmTue, 05 Apr 2011 14:33:20 GMTPublic Sectorhttp://www.waterstons.com/Knowledge+Bank/Articles/Housing+Association+organises+technology+for+better+effect.htmIrwell Valley Housing Association is a progressive housing provider serving the needs of over 20,000 residents across the Greater Manchester area. As part of an on-going Best Value review, the organisation decided to evaluate how technology is used to improve efficiency and deliver superior customer excellence to residents.http://www.waterstons.com/NR/rdonlyres/887D578A-CB6B-4198-B9A5-FEF2F8583448/0/Automatinguseraccountmanagement.pdfWed, 23 Mar 2011 11:52:52 GMThttp://www.waterstons.com/NR/rdonlyres/887D578A-CB6B-4198-B9A5-FEF2F8583448/0/Automatinguseraccountmanagement.pdfManaging consistent and accurate user credential information across multiple information systems accessed by many users can be a major challenge for organisations, particularly larger organisations or organisations with diverse information systems. Technical consultant Andrew Quinn explores how these organisations can benefit from the time and efficiency savings identity management technologies can provide.http://www.waterstons.com/NR/rdonlyres/C0E3A78D-241D-4518-AEAA-2975C6806CA0/0/Adoptingcommunicationandcollaboration_construction.pdfWed, 23 Mar 2011 11:45:34 GMTManufacturinghttp://www.waterstons.com/NR/rdonlyres/C0E3A78D-241D-4518-AEAA-2975C6806CA0/0/Adoptingcommunicationandcollaboration_construction.pdfThe construction sector has traditionally been slow to adopt IT solutions for communication and collaboration. Waterstons construction expert Alistair McLeod explores the reasons why and how best to move to better communications, including building a solid business case, for greater visibility and quality information through project delivery.http://www.waterstons.com/NR/rdonlyres/BA59A714-64F9-43E1-BE69-2C274CC1488A/0/SystemProcessandGapAnalysis.pdfMon, 07 Mar 2011 15:09:03 GMThttp://www.waterstons.com/NR/rdonlyres/BA59A714-64F9-43E1-BE69-2C274CC1488A/0/SystemProcessandGapAnalysis.pdfWaterstons has helped fast growing snack company Intersnack UK choose the best system with which to consolidate all their UK business systems, through the process of independently reviewing their processes and systems.http://www.waterstons.com/NR/rdonlyres/3B485DA2-8E97-4A3F-8FB1-B0252B4B099A/0/ProjectManagement_Anartorskill.pdfThu, 24 Feb 2011 17:35:42 GMThttp://www.waterstons.com/NR/rdonlyres/3B485DA2-8E97-4A3F-8FB1-B0252B4B099A/0/ProjectManagement_Anartorskill.pdfRegistered PRINCE2 Practitioner Leanne Cullen discusses whether Project Management is something that you can learn or if it is more deep-rooted in someone’s behavioural traits.http://www.waterstons.com/NR/rdonlyres/40D7298C-109A-466E-AF0E-C766661AB911/0/ProjectManagementZombiesandCamels.pdfThu, 24 Feb 2011 11:41:06 GMThttp://www.waterstons.com/NR/rdonlyres/40D7298C-109A-466E-AF0E-C766661AB911/0/ProjectManagementZombiesandCamels.pdfIn this short paper seasoned Project Manager Leanne Cullen describes the attributes a naturally good Project Manager should have.http://www.waterstons.com/Knowledge+Bank/Articles/Service+Oriented+Architecture.htmMon, 31 Dec 2007 10:54:29 GMThttp://www.waterstons.com/Knowledge+Bank/Articles/Service+Oriented+Architecture.htmWaterstons’ executive consultant, Alistair McLeod gets down to the fundamentals of integration, discussing the pros and cons of SOA, traditional and hybrid approaches.http://www.waterstons.com/NR/rdonlyres/72C7AB80-695C-4972-86BC-C6BD8D90CC15/0/AligningITwiththeneedsofprofessionalservices.pdfWed, 12 Aug 2009 10:55:32 GMTGenerichttp://www.waterstons.com/NR/rdonlyres/72C7AB80-695C-4972-86BC-C6BD8D90CC15/0/AligningITwiththeneedsofprofessionalservices.pdfThe effective use of IT in Professional Services organisations can produce major benefits in the form of enhanced productivity and improved customer services, ultimately leading to improved profits. Mike Waterston outlines a methodology which can help organisations identify and capitalise on the benefits of aligning resources and technology with strategic need, ultimately leading to improved profits. http://www.waterstons.com/NR/rdonlyres/AB60FB72-D836-4204-BD68-F7217D81CEA8/0/CreatinganITStrategy.pdfMon, 21 Feb 2011 16:25:46 GMTGenerichttp://www.waterstons.com/NR/rdonlyres/AB60FB72-D836-4204-BD68-F7217D81CEA8/0/CreatinganITStrategy.pdfThis white paper, written by Mike Waterston, describes the essential steps required to identify and justify ICT projects. The paper lays a heavy emphasis on fully understanding your organisation's business strategy before embarking on an IT Strategy.http://www.waterstons.com/NR/rdonlyres/11FA203A-1593-473E-9088-FE247935D536/0/InformationTechnologyTheforecastiscloudy.pdfMon, 21 Feb 2011 15:42:00 GMThttp://www.waterstons.com/NR/rdonlyres/11FA203A-1593-473E-9088-FE247935D536/0/InformationTechnologyTheforecastiscloudy.pdfDr Mike Waterston explores what ‘The Cloud’ is and how it fits into the complex business agenda where information systems must contribute to the likes of productivity, customer service and communications, as well as operate on a secure, resilient platform with optimum total cost of ownership.http://www.waterstons.com/NR/rdonlyres/AAB08E28-7D3F-43A2-AB29-90864001CD25/0/Pragmatismandthemanagementofchange.pdfFri, 18 Feb 2011 18:16:17 GMThttp://www.waterstons.com/NR/rdonlyres/AAB08E28-7D3F-43A2-AB29-90864001CD25/0/Pragmatismandthemanagementofchange.pdfSally Waterston discusses how creativity and pragmatism need to be harnessed to ensure companies can progress and receive a good return on investment, supported - not hindered - by IT.http://www.waterstons.com/NR/rdonlyres/BF0FD8C7-393B-412F-BED1-3B964E4102EE/0/Perfectpartnerfortechnologyledorganisation.pdfFri, 18 Feb 2011 18:12:19 GMTManufacturinghttp://www.waterstons.com/NR/rdonlyres/BF0FD8C7-393B-412F-BED1-3B964E4102EE/0/Perfectpartnerfortechnologyledorganisation.pdfThis case study details how Waterstons has developed a tailored managed support solution whilst identifying and executing key infrastructure projects for engineering consultancy Cundall.http://www.waterstons.com/NR/rdonlyres/90F9625E-C22F-48AC-BE2F-B4B5963939BC/0/OrganisingTechnologyforeffect.pdfFri, 18 Feb 2011 18:05:33 GMThttp://www.waterstons.com/NR/rdonlyres/90F9625E-C22F-48AC-BE2F-B4B5963939BC/0/OrganisingTechnologyforeffect.pdfWaterstons Director, Alistair McLeod, explains why information technology is now an important asset to any business and describes how a business can organise its IT function to deliver both strategy and projects.http://www.waterstons.com/NR/rdonlyres/8FD82252-3295-4974-8F49-3B8B437F4427/0/TheITManagersChallenge_GainingBoardCredibility.pdfFri, 18 Feb 2011 17:56:58 GMThttp://www.waterstons.com/NR/rdonlyres/8FD82252-3295-4974-8F49-3B8B437F4427/0/TheITManagersChallenge_GainingBoardCredibility.pdfDr Mike Waterston aims this paper at the progressive IT Manager, examining why gaining board credibility fails and presents a formula for breaking the mould. http://www.waterstons.com/NR/rdonlyres/A3F9B9BE-84E9-43B3-B7DE-3F3F1FBD4971/0/CreatingaBusinessStrategy.pdfFri, 18 Feb 2011 17:45:02 GMThttp://www.waterstons.com/NR/rdonlyres/A3F9B9BE-84E9-43B3-B7DE-3F3F1FBD4971/0/CreatingaBusinessStrategy.pdfDr Mike Waterston explains why many organisations’ business strategies are often poorly executed and outlines a process for defining or clarifying a business strategy using tried and tested techniques.http://www.waterstons.com/Knowledge+Bank/Articles/A+brighter+future+for+APS-+The+Manufacturer+January+2011.htmTue, 11 Jan 2011 14:49:00 GMTEducationhttp://www.waterstons.com/Knowledge+Bank/Articles/A+brighter+future+for+APS-+The+Manufacturer+January+2011.htmMalcolm Wheatley considers the reasons why more manufacturing companies aren't using advanced planning and scheduling systems in a article for The Manufacturer, with comments from Sally Waterston.http://www.waterstons.com/Knowledge+Bank/Articles/Pragmatic+Provision-+Port+Strategy+December+2010.htmThu, 06 Jan 2011 11:33:57 GMTEducationhttp://www.waterstons.com/Knowledge+Bank/Articles/Pragmatic+Provision-+Port+Strategy+December+2010.htmPort Strategy magazine's Alex Hughes considers port IT improvements, with comments from Sally Waterston.http://www.waterstons.com/Knowledge+Bank/Articles/The+keys+to+the+successful+use+of+IT.htmMon, 04 Oct 2010 14:10:25 GMThttp://www.waterstons.com/Knowledge+Bank/Articles/The+keys+to+the+successful+use+of+IT.htmMike Waterston considers the key factors that are crucial to creating a value adding IT function.http://www.waterstons.com/Knowledge+Bank/Articles/Portal+allows+William+Grant+and+Sons+staff+to+work+closely+together-+Waterstons+Ltd.htmMon, 04 Oct 2010 10:50:08 GMTEducationhttp://www.waterstons.com/Knowledge+Bank/Articles/Portal+allows+William+Grant+and+Sons+staff+to+work+closely+together-+Waterstons+Ltd.htmWaterstons has worked with global premium spirits company William Grant & Sons to complete phase one of a corporate portal, allowing their global teams to seamlessly access systems and also facilitate the sharing of best practice.http://www.waterstons.com/Knowledge+Bank/Articles/The+strength+of+service+based+architecture-+Waterstons+Ltd.htmMon, 04 Oct 2010 12:47:36 GMTPublic Sectorhttp://www.waterstons.com/Knowledge+Bank/Articles/The+strength+of+service+based+architecture-+Waterstons+Ltd.htmWaterstons Director, Alistair McLeod considers the challenges  faced by social housing providers when striving to maintain high standards of customer excellence, meet regulatory requirements and make cost savings all at the same time.http://www.waterstons.com/Knowledge+Bank/Articles/Web+platform+improvements+at+leading+London+university-+Waterstons+Ltd.htmMon, 04 Oct 2010 10:14:28 GMTConstructionhttp://www.waterstons.com/Knowledge+Bank/Articles/Web+platform+improvements+at+leading+London+university-+Waterstons+Ltd.htmWaterstons has recently embarked on an exciting new relationship with one of the foremost social science universities in the world, the London School of Economics and Political Sciences (LSE).http://www.waterstons.com/Knowledge+Bank/Articles/Automated+supply+chain+makes+real+difference+at+Fox.htmThu, 08 Apr 2010 10:04:21 GMTEducationhttp://www.waterstons.com/Knowledge+Bank/Articles/Automated+supply+chain+makes+real+difference+at+Fox.htmWaterstons has developed a fully automated supply chain solution for sports apparel company, Fox Head Europe, improving visibility of the order pipeline and enabling strategic decision-making.http://www.waterstons.com/Knowledge+Bank/Articles/Plain+sailing+for+Port+with+new+IT+strategy-+Waterstons+Ltd.htmMon, 04 Oct 2010 10:25:31 GMTEducationhttp://www.waterstons.com/Knowledge+Bank/Articles/Plain+sailing+for+Port+with+new+IT+strategy-+Waterstons+Ltd.htmWaterstons has helped Port of Tyne develop an IT Strategy that supports its range of diverse and multi-faceted businesses.  http://www.waterstons.com/Knowledge+Bank/Articles/Waterstons+help+bring+marine+monitoring+system+to+market-+Waterstons+Ltd.htmMon, 04 Oct 2010 10:36:32 GMTEducationhttp://www.waterstons.com/Knowledge+Bank/Articles/Waterstons+help+bring+marine+monitoring+system+to+market-+Waterstons+Ltd.htmWaterstons has worked with Royston to develop a dashboard interface displaying live information for their innovative engine and fuel monitoring system, enginei.http://www.waterstons.com/NR/rdonlyres/79BECBB0-E223-4EE6-87A9-3EA0C2CE5A92/0/EnhancingPerformancePointwithMDX.pdfThu, 12 Aug 2010 15:37:06 GMThttp://www.waterstons.com/NR/rdonlyres/79BECBB0-E223-4EE6-87A9-3EA0C2CE5A92/0/EnhancingPerformancePointwithMDX.pdfThis white paper explores some of the benefits of going beyond basic dashboard construction and using the power of MDX (Multidimensional Expression) and highlights areas in PerformancePoint where you can expand on the default behaviour and insert some of your own code.http://www.waterstons.com/NR/rdonlyres/C9C33D54-DFA2-42A8-8175-444B6D70F20A/0/ITStrategyhelpsdrivecommunityvisionforTowerHamlets.pdfTue, 23 Mar 2010 10:08:44 GMTPublic Sectorhttp://www.waterstons.com/NR/rdonlyres/C9C33D54-DFA2-42A8-8175-444B6D70F20A/0/ITStrategyhelpsdrivecommunityvisionforTowerHamlets.pdfWaterstons has provided an IT Strategy for Tower Hamlets Community Housing, derived directly from the customer's corporate plan. The IT Strategy has defined, amongst many other things, ways to lower Tower Hamlet's total cost of ownership for their IT infrastructure and IT service delivery.http://www.waterstons.com/NR/rdonlyres/C7913DA4-5716-4A1E-99B6-7A92D91D3337/0/WebContentManagementandSharePoint.pdfFri, 09 Apr 2010 16:29:49 GMThttp://www.waterstons.com/NR/rdonlyres/C7913DA4-5716-4A1E-99B6-7A92D91D3337/0/WebContentManagementandSharePoint.pdfGillian Klee introduces the benefits of a Web Content Management system and examines how SharePoint can be used to manage web contenthttp://www.waterstons.com/NR/rdonlyres/5F7EC690-7CF2-410E-912E-D0A19368BC2F/0/Highereducationmustembracetechnologytoprogress.pdfFri, 09 Apr 2010 16:17:13 GMTConstructionhttp://www.waterstons.com/NR/rdonlyres/5F7EC690-7CF2-410E-912E-D0A19368BC2F/0/Highereducationmustembracetechnologytoprogress.pdfMike Waterston explains why Higher Education IT functions need to be both business aware and focussed on delivering customer service to the rest of the institution.http://www.waterstons.com/Knowledge+Bank/Articles/7TH+YEAR+OF+PERFORMANCE+THROUGH+TECHNOLOGY+FOR+NEWCASTLE+INTERNATIONAL.htmThu, 08 Apr 2010 11:06:29 GMTNon-Financial serviceshttp://www.waterstons.com/Knowledge+Bank/Articles/7TH+YEAR+OF+PERFORMANCE+THROUGH+TECHNOLOGY+FOR+NEWCASTLE+INTERNATIONAL.htm2010 sees Newcastle International Airport continue their strategic partnership with Waterstons for a 7th year. This comes at an exciting time for the airport which celebrates its 75th anniversary this year and now processes around 5 million passengers a year travelling to 80 world-wide destinations. http://www.waterstons.com/Knowledge+Bank/Articles/CLOUD+SERVICES+IMPROVE+BUSINESS+RELATIONSHIPS+FOR+ST+IVES.htmThu, 08 Apr 2010 10:41:37 GMThttp://www.waterstons.com/Knowledge+Bank/Articles/CLOUD+SERVICES+IMPROVE+BUSINESS+RELATIONSHIPS+FOR+ST+IVES.htmWaterstons have cemented their relationship with St Ives PLC, the UK's leading independent print & display group, and in the process have added a significant new capability to their portfolio of services. http://www.waterstons.com/NR/rdonlyres/13116A31-633B-4A95-A33A-F06F6C5C9FBC/0/Portaltoimprovepartnerships.pdfTue, 23 Mar 2010 09:58:11 GMTPublic Sectorhttp://www.waterstons.com/NR/rdonlyres/13116A31-633B-4A95-A33A-F06F6C5C9FBC/0/Portaltoimprovepartnerships.pdfFollowing the successful implementation and customisation of their corporate intranet, Home were keen for Waterstons to develop the platform further to include an extranet. This extranet has proven to improve communications with their partners.http://www.waterstons.com/NR/rdonlyres/F74E7055-770B-41B5-B6DD-88BEAE9B17CC/0/ManufacturingEfficiencyImprovements.pdfTue, 23 Mar 2010 09:44:27 GMTEducationhttp://www.waterstons.com/NR/rdonlyres/F74E7055-770B-41B5-B6DD-88BEAE9B17CC/0/ManufacturingEfficiencyImprovements.pdfWaterstons has project managed the system selection and implementation of a large ERP system for manufacturing company Dane Group Plc, in order for the customer to ensure their business processes are as lean and efficient as possible.http://www.waterstons.com/NR/rdonlyres/5738C88B-5055-465E-8D84-61C23B934532/0/ReachingnewheightswithIT.pdfWed, 17 Mar 2010 11:12:44 GMTNon-Financial serviceshttp://www.waterstons.com/NR/rdonlyres/5738C88B-5055-465E-8D84-61C23B934532/0/ReachingnewheightswithIT.pdfThis case study details the IT Strategy review created for Newcastle International Airport to establish the needs of the growing organisation.http://www.waterstons.com/NR/rdonlyres/97177C9C-8C76-49F3-8F92-BE91128E8EFD/0/Graingersecurestheircustomerstrust.pdfFri, 12 Oct 2007 16:14:51 GMTPublic Sectorhttp://www.waterstons.com/NR/rdonlyres/97177C9C-8C76-49F3-8F92-BE91128E8EFD/0/Graingersecurestheircustomerstrust.pdfA security audit for Grainger Trust plc, the UK's largest quoted residential property owner,  to ensure all online debit and credit card transactions were secure before system 'go live'.http://www.waterstons.com/Knowledge+Bank/Articles/Airport+website+redesign.htmThu, 12 Feb 2009 12:29:53 GMTNon-Financial serviceshttp://www.waterstons.com/Knowledge+Bank/Articles/Airport+website+redesign.htmNewcastle International Aiport is celebrating the launch of their new improved website, www.newcastleinternational.co.uk, designed entirely around the needs of the customer.http://www.waterstons.com/NR/rdonlyres/24683F51-43B6-4861-BB86-204324C7CC23/0/Thecaseforoutsourcingsupport.pdfTue, 16 Mar 2010 13:18:46 GMThttp://www.waterstons.com/NR/rdonlyres/24683F51-43B6-4861-BB86-204324C7CC23/0/Thecaseforoutsourcingsupport.pdfThis white paper evaluates the three levels of support that can each be tailored to your business' needs.http://www.waterstons.com/Knowledge+Bank/Articles/Council+enhances+online+service+to+public.htmThu, 25 Jun 2009 12:23:23 GMTRetail and distributionhttp://www.waterstons.com/Knowledge+Bank/Articles/Council+enhances+online+service+to+public.htmWaterstons work with Darlington Borough Council to refresh their service driven website.http://www.waterstons.com/NR/rdonlyres/1669B423-39E5-4BBE-867A-1CBB63A7CB17/0/Discoverthetruthaboutyourbusiness.pdfMon, 17 Nov 2008 12:09:14 GMThttp://www.waterstons.com/NR/rdonlyres/1669B423-39E5-4BBE-867A-1CBB63A7CB17/0/Discoverthetruthaboutyourbusiness.pdfAlistair McLeod, explains how organisations can use business intelligence to help clarify their business strategy and define relevant KPIshttp://www.waterstons.com/Knowledge+Bank/Articles/Efficiency+Savings+with+Microsoft+System+Center.htmThu, 25 Jun 2009 13:51:18 GMThttp://www.waterstons.com/Knowledge+Bank/Articles/Efficiency+Savings+with+Microsoft+System+Center.htmHow Microsoft System Center can offer opportunites to improve efficiency and streamline day to day tasks.http://www.waterstons.com/Knowledge+Bank/Articles/WATERSTONS+PARTNERS+WITH+TEESSIDE+UNIVERSITY.htmTue, 23 Jun 2009 13:26:41 GMTConstructionhttp://www.waterstons.com/Knowledge+Bank/Articles/WATERSTONS+PARTNERS+WITH+TEESSIDE+UNIVERSITY.htmWaterstons has strengthened their relationship with the recently rebranded Teesside University, through the implemention of a series of innovative infrastructure and software development projects.  http://www.waterstons.com/Knowledge+Bank/Articles/INTRANETS-+THE+NEXT+GENERATION.htmThu, 19 Nov 2009 17:05:37 GMThttp://www.waterstons.com/Knowledge+Bank/Articles/INTRANETS-+THE+NEXT+GENERATION.htmWaterstons Business Applications Team Leader, Leanne Cullen looks at the ways in which the intranet has developed into a key business contributor.http://www.waterstons.com/NR/rdonlyres/CE87ABC5-7F3E-4C31-A737-1ADC8B07A947/0/TheapplicationofSharePointtocommonbusinessproblems.pdfFri, 19 Oct 2007 09:10:40 GMThttp://www.waterstons.com/NR/rdonlyres/CE87ABC5-7F3E-4C31-A737-1ADC8B07A947/0/TheapplicationofSharePointtocommonbusinessproblems.pdfHow Microsoft Office SharePoint Server (MOSS) 2007 can vastly improve an organisation's ability to manage and control documents, as unstructured data and documentation is becoming a fundamental issue.http://www.waterstons.com/NR/rdonlyres/524D929B-E693-4A1F-BD28-A9247EB96FE3/0/AcceleratedWANforglobalorganisation.pdfWed, 27 Jan 2010 13:05:25 GMTEducationhttp://www.waterstons.com/NR/rdonlyres/524D929B-E693-4A1F-BD28-A9247EB96FE3/0/AcceleratedWANforglobalorganisation.pdfClothing designer and supplier Visage has benefitted from a programme of cost effective, innovative modifications and enhancements to their existing infrastructure, including improved network performance.http://www.waterstons.com/NR/rdonlyres/C29CB320-CDC7-4138-BCE9-EDFFCA1BE815/0/Functionallyrichwebsitetoreachkeyaudience.pdfWed, 06 Jan 2010 13:32:42 GMTConstructionhttp://www.waterstons.com/NR/rdonlyres/C29CB320-CDC7-4138-BCE9-EDFFCA1BE815/0/Functionallyrichwebsitetoreachkeyaudience.pdfThis case study details the development and implementation of a highly functional website for New College Durham utilising Microsoft SharePoint. The site is built around a series of portals for effective communication with the college’s diverse audience and provides an easy way for non-technical users to manage and update content efficiently.http://www.waterstons.com/NR/rdonlyres/678D0C8C-D34F-4596-A65A-8BD4D5F87210/0/Portalprojectprovespositive.pdfWed, 12 Nov 2008 11:40:13 GMTManufacturinghttp://www.waterstons.com/NR/rdonlyres/678D0C8C-D34F-4596-A65A-8BD4D5F87210/0/Portalprojectprovespositive.pdfWaterstons have provided the Stewart Milne Group, one of the UK's leading housebuilders, with a custom developed SharePoint solution bringing benefits to both internal and external customers.http://www.waterstons.com/Knowledge+Bank/Articles/DIGITAL+PEN+TECHNOLOGY.htmThu, 19 Nov 2009 16:46:16 GMThttp://www.waterstons.com/Knowledge+Bank/Articles/DIGITAL+PEN+TECHNOLOGY.htmWaterstons Developer, Simon Harvey considers the ways in which digital pen technology can help with some of the issues associated with a mobile workforce.http://www.waterstons.com/NR/rdonlyres/820B4B1E-DAEF-4CBA-9129-864384283215/0/Workflowimprovesbusinessefficiency.pdfWed, 25 Nov 2009 13:31:19 GMTPublic Sectorhttp://www.waterstons.com/NR/rdonlyres/820B4B1E-DAEF-4CBA-9129-864384283215/0/Workflowimprovesbusinessefficiency.pdfThis case study details how Waterstons has developed a workflow based solution allowing easy management of Home Group's complex payment processes, moving them from a paper-based method to one that utilises electronic forms.http://www.waterstons.com/Knowledge+Bank/Articles/AUTOMATING+EMISSIONS+CALCULATIONS.htmThu, 19 Nov 2009 16:30:22 GMThttp://www.waterstons.com/Knowledge+Bank/Articles/AUTOMATING+EMISSIONS+CALCULATIONS.htmWith the increased demand for bio-fuel feedstock, Waterstons has developed a carbon-calculator to be used by farmers keen to tap into this lucrative market.http://www.waterstons.com/Knowledge+Bank/Articles/NSA+CERTIFY+STRONG+INFORMATION+SECURITY+FOCUS.htmThu, 19 Nov 2009 14:48:13 GMThttp://www.waterstons.com/Knowledge+Bank/Articles/NSA+CERTIFY+STRONG+INFORMATION+SECURITY+FOCUS.htmWaterstons has helped National Salvage Amalgamation (NSA), the UK’s market leading motor salvage company, become one of only 403 companies in the UK to be ISO 27001 accredited.http://www.waterstons.com/Knowledge+Bank/Articles/PUBLIC+KEY+INFRASTRUCTURE+AT+TEESSIDE+UNIVERSITY.htmThu, 19 Nov 2009 14:24:07 GMTConstructionhttp://www.waterstons.com/Knowledge+Bank/Articles/PUBLIC+KEY+INFRASTRUCTURE+AT+TEESSIDE+UNIVERSITY.htmWaterstons has recently completed the implementation of an internal Public Key Infrastructure (PKI) for Teesside University to support their on-going infrastructure projects, including: securing their websites, authenticating remote users and encrypting server communications, ultimately saving the university time and money.http://www.waterstons.com/Knowledge+Bank/Articles/Partnership+to+evolve+infrastructure.htmThu, 19 Nov 2009 12:56:00 GMTManufacturinghttp://www.waterstons.com/Knowledge+Bank/Articles/Partnership+to+evolve+infrastructure.htmEarlier this year, Waterstons were appointed as a strategic partner to Cundall Johnston and Partners LLP, taking responsibility for the on-going support, management, and future evolution of their IT Infrastructure.  http://www.waterstons.com/NR/rdonlyres/91D875BB-FB3B-4380-B3D3-F15F01BA7290/0/BusinessIntelligenceforrevenuegeneration.pdfThu, 23 Jul 2009 10:27:55 GMTNon-Financial serviceshttp://www.waterstons.com/NR/rdonlyres/91D875BB-FB3B-4380-B3D3-F15F01BA7290/0/BusinessIntelligenceforrevenuegeneration.pdfThis case study documents the innovative business intelligence solution which captures, stores and utilises information to support future decision-making for Newcastle International Airport. The solution has been created using the Microsoft applications, SharePoint and Performance Point.http://www.waterstons.com/Knowledge+Bank/Articles/Business+intelligence+delivers+the+right+information.htmTue, 23 Jun 2009 14:30:00 GMTNon-Financial serviceshttp://www.waterstons.com/Knowledge+Bank/Articles/Business+intelligence+delivers+the+right+information.htmWaterstons has completed the second stage of a Business Intelligence project for Newcastle International Airport, delivering real time data to the business on their commercial activity. http://www.waterstons.com/NR/rdonlyres/964326EB-0001-4940-B196-761052390F02/0/DarlingtonembraceseGovernment.pdfFri, 12 Oct 2007 12:53:02 GMTRetail and distributionhttp://www.waterstons.com/NR/rdonlyres/964326EB-0001-4940-B196-761052390F02/0/DarlingtonembraceseGovernment.pdfRedesigning Darlington Borough Council's website to a highly-integrated site, comprising Microsoft Content Management Server, Commerce Server and SharePoint Portal Server.  This solution received recognition in the Socitm Better Connected 2003 Report as one of the top most improved websites in the UK.http://www.waterstons.com/NR/rdonlyres/2BB1FF9A-2876-4F83-AE51-7FAAB10FA9AC/0/MobileWildlifeMonitoring.pdfTue, 28 Apr 2009 16:39:28 GMTNon-Financial serviceshttp://www.waterstons.com/NR/rdonlyres/2BB1FF9A-2876-4F83-AE51-7FAAB10FA9AC/0/MobileWildlifeMonitoring.pdfWaterstons have developed an application allowing Newcastle International's airside operations team to capture wildlife information whilst on the airfield. This solution utilises the latest Ultra Mobile PC (UMPC) technology and reduces error through the elimination of paper-based methods.http://www.waterstons.com/NR/rdonlyres/620D2CDA-625B-487E-8630-5C41BC991A14/0/ResilientITforregionalairport.pdfWed, 01 Apr 2009 13:48:12 GMTNon-Financial serviceshttp://www.waterstons.com/NR/rdonlyres/620D2CDA-625B-487E-8630-5C41BC991A14/0/ResilientITforregionalairport.pdfThis case study details the implementation of a server virtualisation solution for Newcastle International Airport, ensuring availability of all IT systems.http://www.waterstons.com/NR/rdonlyres/0F81CF28-096A-4C59-93C2-E64EB62A5214/0/Automatingtheprocess.pdfFri, 12 Oct 2007 16:22:43 GMThttp://www.waterstons.com/NR/rdonlyres/0F81CF28-096A-4C59-93C2-E64EB62A5214/0/Automatingtheprocess.pdfThis case study details how Waterstons has automated a lengthy, daily process with a user-friendly web-based applications for Marlow Foods, maufacturers of Quorn.http://www.waterstons.com/NR/rdonlyres/774A2B35-BD4D-4896-ADBE-B65DD3100A19/0/SeamlessDRforsalvageleader.pdfTue, 24 Mar 2009 17:07:00 GMThttp://www.waterstons.com/NR/rdonlyres/774A2B35-BD4D-4896-ADBE-B65DD3100A19/0/SeamlessDRforsalvageleader.pdfThis case study details how Waterstons has helped leading salvage specialist NSA to leverage many of the advantages of virtualisation.  These benefits include simplified disaster recovery and lower energy costs.http://www.waterstons.com/NR/rdonlyres/5E1776BA-0B65-4936-B2E4-BCA6EB653D37/0/Launchpadforserviceexcellence.pdfMon, 16 Mar 2009 11:56:59 GMTPublic Sectorhttp://www.waterstons.com/NR/rdonlyres/5E1776BA-0B65-4936-B2E4-BCA6EB653D37/0/Launchpadforserviceexcellence.pdfThis case study details phase 1 of an internet, intranet and extranet (IIE) strategy for Home Group. Utilising Microsoft SharePoint, the aims are to provide portals for employees and associates, allowing them to access company information from any device, in any location. Workflow applications will be used to streamline and improve business processes across the group. http://www.waterstons.com/Knowledge+Bank/Articles/A+blueprint+for+affordable+disaster+recovery.htmThu, 12 Feb 2009 13:12:38 GMThttp://www.waterstons.com/Knowledge+Bank/Articles/A+blueprint+for+affordable+disaster+recovery.htmWaterstons' Technical Director, Andrew Kershaw explains how a combination of virtualisation and WAN acceleration can prove more cost-effective than an upgrade to a higher bandwidth service.http://www.waterstons.com/Knowledge+Bank/Articles/Vote+for+Waterstons+in+this+years+North+East+Digital+Awards.htmThu, 12 Feb 2009 12:46:13 GMThttp://www.waterstons.com/Knowledge+Bank/Articles/Vote+for+Waterstons+in+this+years+North+East+Digital+Awards.htmhttp://www.waterstons.com/NR/rdonlyres/B37583C8-1351-40A4-B30C-03F4F1C74FA4/0/DataCore_Riverbed_DR_22Sep08.pdfThu, 05 Feb 2009 16:44:03 GMThttp://www.waterstons.com/NR/rdonlyres/B37583C8-1351-40A4-B30C-03F4F1C74FA4/0/DataCore_Riverbed_DR_22Sep08.pdfHow a combination of virtualisation and WAN acceleration technologies can prove more cost-effective than an upgrade to higher bandwidth service.http://www.waterstons.com/Knowledge+Bank/Articles/Newcastle+International+embraces+ultra+mobile+technology.htmTue, 03 Feb 2009 16:35:47 GMTNon-Financial serviceshttp://www.waterstons.com/Knowledge+Bank/Articles/Newcastle+International+embraces+ultra+mobile+technology.htmNewcastle International has worked closely with Waterstons to develop a bespoke software application to capture wildlife management information within the airport campus.http://www.waterstons.com/NR/rdonlyres/B8FABEA0-A063-4748-9C6C-687354798881/0/Supplychaininformationondemand.pdfMon, 19 Jan 2009 12:24:48 GMTEducationhttp://www.waterstons.com/NR/rdonlyres/B8FABEA0-A063-4748-9C6C-687354798881/0/Supplychaininformationondemand.pdfA web-based supply chain solution for Fox Racing Europe has improved operational efficiency, communication and customer service; allowing for reduced costs and better decision making.http://www.waterstons.com/NR/rdonlyres/7166CE85-BBB0-46FC-A7AF-800D681293E6/0/Highavailabilityandvirtualagility.pdfThu, 08 Jan 2009 11:11:09 GMTEducationhttp://www.waterstons.com/NR/rdonlyres/7166CE85-BBB0-46FC-A7AF-800D681293E6/0/Highavailabilityandvirtualagility.pdfAn innovative infrastructure solution comprising of the latest virtual technologies for specialists in the design and manufacture of retail display systems, Radford Shelving.http://www.waterstons.com/NR/rdonlyres/63E21D0B-D005-445F-9452-57560F63FF97/0/Businesscontinuity_meetingthestandard.pdfMon, 17 Nov 2008 13:33:08 GMTRetail and distributionhttp://www.waterstons.com/NR/rdonlyres/63E21D0B-D005-445F-9452-57560F63FF97/0/Businesscontinuity_meetingthestandard.pdfWaterstons has helped Sunderland City Council maintain their ISO27001 standard by providing methodical and structured Business Continuity Plans, providing comfort and assurance to the public who trust the council with personal information.http://www.waterstons.com/NR/rdonlyres/B78C1B40-7A39-483F-A0BD-DF5866E78B8A/0/MonthEnd_atimetolookforwardsorbackwards.pdfMon, 17 Nov 2008 12:00:51 GMThttp://www.waterstons.com/NR/rdonlyres/B78C1B40-7A39-483F-A0BD-DF5866E78B8A/0/MonthEnd_atimetolookforwardsorbackwards.pdfIn this white paper Accounting Consultant, Michael Stirrup, focusses on the key benefits of speeding up month end for your organisationhttp://www.waterstons.com/NR/rdonlyres/D8CA2967-F903-4F96-BF47-C4E63E49B0F5/0/Wedontmakewidgets.pdfThu, 13 Nov 2008 11:39:05 GMTEducationhttp://www.waterstons.com/NR/rdonlyres/D8CA2967-F903-4F96-BF47-C4E63E49B0F5/0/Wedontmakewidgets.pdfSally Waterston, Manufacturing Account Director, uses her knowledge and experience of the manufacturing industry to explain why the ubiquitous 'widget' shouldn't be used as an excuse against change.http://www.waterstons.com/NR/rdonlyres/2DD83F96-0766-4820-A6DC-492B73570945/0/SustainabilityintheConstructionIndustry.pdfThu, 13 Nov 2008 10:18:50 GMTManufacturinghttp://www.waterstons.com/NR/rdonlyres/2DD83F96-0766-4820-A6DC-492B73570945/0/SustainabilityintheConstructionIndustry.pdfConstruction and Engineering Account Director Alistair McLeod, examines the ways in which the industries can use IT as a business tool to deal with difficult economic times.http://www.waterstons.com/NR/rdonlyres/8879F492-D63C-4671-8301-EC5704DCC672/0/Technologyprioritiesforconstruction_2008summaryreport.pdfWed, 12 Nov 2008 10:30:07 GMTManufacturinghttp://www.waterstons.com/NR/rdonlyres/8879F492-D63C-4671-8301-EC5704DCC672/0/Technologyprioritiesforconstruction_2008summaryreport.pdf2008 SUMMARY REPORThttp://www.waterstons.com/Knowledge+Bank/Articles/Waterstons+software+package+really+figures.htmWed, 24 Oct 2007 13:46:14 GMThttp://www.waterstons.com/Knowledge+Bank/Articles/Waterstons+software+package+really+figures.htmWaterstons have received a special commendation in the category of ‘Software Package of the Year’ at the Nigel Wright Accountancy Awards in recognition of a software system written for the National Salvage Group (NSG). The solution provides a highly effective interface between insurance companies and the vehicle salvage industry.http://www.waterstons.com/NR/rdonlyres/3BA58F37-389A-4D57-B853-697E8A1BF238/0/Wheresecurityisparamount.pdfMon, 15 Oct 2007 11:06:45 GMTEducationhttp://www.waterstons.com/NR/rdonlyres/3BA58F37-389A-4D57-B853-697E8A1BF238/0/Wheresecurityisparamount.pdfThe development of a web-based Management Information System (MIS) that presents information to the Enterprise Resource Planning (ERP) system for OpSec Security, the largest independent manufacturer of holographic and related security technologies in the world.http://www.waterstons.com/NR/rdonlyres/84D419DB-FCEE-4812-9E4B-52BB0B8CB612/0/Virtualtechnology_realbenefits.pdfFri, 19 Oct 2007 08:47:00 GMThttp://www.waterstons.com/NR/rdonlyres/84D419DB-FCEE-4812-9E4B-52BB0B8CB612/0/Virtualtechnology_realbenefits.pdfManaging Director of Waterstons Mike Waterston discusses the tangible benefits of using virtualisation technologies and explains the approach an organisation should take.http://www.waterstons.com/Knowledge+Bank/Articles/Waterstons+lays+the+foundations+of+global+IP+telephony+system.htmMon, 31 Dec 2007 16:12:12 GMTEducationhttp://www.waterstons.com/Knowledge+Bank/Articles/Waterstons+lays+the+foundations+of+global+IP+telephony+system.htmWaterstons have helped the manufacturers of Barbour clothing, J Barbour and Sons, take advantage of an IP (Internet Protocol) based telephone solution to meet its current and future business needs.http://www.waterstons.com/Knowledge+Bank/Articles/Virtual+revolution.htmMon, 22 Oct 2007 10:55:57 GMThttp://www.waterstons.com/Knowledge+Bank/Articles/Virtual+revolution.htmHow virtual servers are reducing costs for businesses.  By taking advantage of virtual servers businesses can reduce IT hardware and support costs while at the same time radically improve disaster recovery planning.http://www.waterstons.com/NR/rdonlyres/FD08168C-0078-46B6-A5CB-25F0363753E2/0/Valueaddingbusinesssolutions.pdfMon, 15 Oct 2007 11:18:34 GMThttp://www.waterstons.com/NR/rdonlyres/FD08168C-0078-46B6-A5CB-25F0363753E2/0/Valueaddingbusinesssolutions.pdfProviding solutions for a number of key business issues faced by one of Europe's leading independent refiners and wholesalers of petroleum products, Petroplus, including an IT infrastructure for its new systems.  http://www.waterstons.com/Knowledge+Bank/Articles/Tank+terminal+operator+signs+up+for+three+year+contract.htmMon, 22 Oct 2007 09:20:40 GMTEducationhttp://www.waterstons.com/Knowledge+Bank/Articles/Tank+terminal+operator+signs+up+for+three+year+contract.htmVopak Terminals UK, the UK arm of the world’s largest independent tank terminal operator, has signed up for a further three year services contract with Waterstons.http://www.waterstons.com/Knowledge+Bank/Articles/Significant+reductions+with+virtualisation.htmTue, 23 Oct 2007 13:41:15 GMTEducationhttp://www.waterstons.com/Knowledge+Bank/Articles/Significant+reductions+with+virtualisation.htmUsing cost effective virtualisation technology, Waterstons has minimised business risk through increased server resilience for tank storage provider Vopak UK.http://www.waterstons.com/Knowledge+Bank/Articles/Smooth+landing+for+Newcastle+International+Airport.htmFri, 19 Oct 2007 11:50:00 GMTNon-Financial serviceshttp://www.waterstons.com/Knowledge+Bank/Articles/Smooth+landing+for+Newcastle+International+Airport.htmNewcastle International Airport continues to fly high after the successful implementation of their new SAP Enterprise Resource Planning (ERP) system.  The project management team at Waterstons worked with the airport to ensure that the implementation was in place in record time.http://www.waterstons.com/Knowledge+Bank/Articles/Server+resilience+at+a+sensible+cost.htmMon, 03 Nov 2008 15:59:52 GMTEducationhttp://www.waterstons.com/Knowledge+Bank/Articles/Server+resilience+at+a+sensible+cost.htmRadford Shelving Limited, leading specialists in the design, manufacture and installation of retail display equipment, has joined the growing list of customers whose server farm has been 'virtualised' by the Waterstons Security & Infrastructure Consulting team.http://www.waterstons.com/NR/rdonlyres/4E7719D0-7D03-4C1B-AA6F-BBF8F4AA5A86/0/Requestforinformationtracking.pdfFri, 12 Oct 2007 12:42:29 GMTRetail and distributionhttp://www.waterstons.com/NR/rdonlyres/4E7719D0-7D03-4C1B-AA6F-BBF8F4AA5A86/0/Requestforinformationtracking.pdfThe implementation and configuration of a Request For Information (RFI) management system for Darlington Borough Council.  http://www.waterstons.com/NR/rdonlyres/2CAA3726-5C1B-49A2-9764-159F0DB5FA4F/0/SAPsuccessforinternationalteam.pdfMon, 15 Oct 2007 10:40:44 GMTNon-Financial serviceshttp://www.waterstons.com/NR/rdonlyres/2CAA3726-5C1B-49A2-9764-159F0DB5FA4F/0/SAPsuccessforinternationalteam.pdfAs part of a four year IT Strategy to support Newcastle International's dynamic and successful growth plans, Waterstons aided in Project Managing the airport's huge SAP implementation to time and cost.http://www.waterstons.com/Knowledge+Bank/Articles/Raytheon+migrates+to+CROE.htmMon, 22 Oct 2007 10:34:54 GMTManufacturinghttp://www.waterstons.com/Knowledge+Bank/Articles/Raytheon+migrates+to+CROE.htmWaterstons have successfully completed the upgrade of 1600 desktop and laptop computers for Raytheon Systems Ltd (RSL), the UK subsidiary of Raytheon Company, an industry leader in defence technologies and aerospace electronics.http://www.waterstons.com/Knowledge+Bank/Articles/Reed+Boardall+on+track.htmMon, 03 Nov 2008 15:35:34 GMTEducationhttp://www.waterstons.com/Knowledge+Bank/Articles/Reed+Boardall+on+track.htmWaterstons has worked with temperature controlled food distributors, Reed Boardall, to develop an innovative trailer tracking software solution, enhancing their planning process and improving operating efficiency.http://www.waterstons.com/NR/rdonlyres/4D549CA2-B2C8-42B1-99B5-D7C9AC222C16/0/Puttingtheintelligencebackintobusiness.pdfMon, 15 Oct 2007 12:14:48 GMThttp://www.waterstons.com/NR/rdonlyres/4D549CA2-B2C8-42B1-99B5-D7C9AC222C16/0/Puttingtheintelligencebackintobusiness.pdfThe development of a Data Warehouse solution to consolidate information from multiple source systems, for independent motorway service station company Westmorland Limited.  http://www.waterstons.com/Knowledge+Bank/Articles/Quorn+manufacturers+automate+the+process.htmWed, 24 Oct 2007 13:32:34 GMTEducationhttp://www.waterstons.com/Knowledge+Bank/Articles/Quorn+manufacturers+automate+the+process.htmWaterstons have provided Quorn manufacturer Marlow Foods with a valuable reporting solution that not only removes 30 hours of manual processing a month, but also saves them thousands of pounds a year.http://www.waterstons.com/NR/rdonlyres/87455CAA-0F25-43E8-8EB1-BBCDD4A68FD4/0/Providingaclearerpicture.pdfFri, 12 Oct 2007 14:56:25 GMTRetail and distributionhttp://www.waterstons.com/NR/rdonlyres/87455CAA-0F25-43E8-8EB1-BBCDD4A68FD4/0/Providingaclearerpicture.pdfEnsuring Darlington Borough Council's website meets government accessibility expectations and falls in line with the current UK Disability Discrimination Act 2005.  The project included customising a version of Microsoft Content Management Server to create a familiar working environment for the users.http://www.waterstons.com/Knowledge+Bank/Articles/National+Salvage+Groups+vision+realised.htmMon, 22 Oct 2007 11:31:12 GMThttp://www.waterstons.com/Knowledge+Bank/Articles/National+Salvage+Groups+vision+realised.htmNSG, the UK’s market leading motor salvage company, faced challenging new European Union legislation that would impact the group and their clients. Waterstons responded by designing and developing an efficient, user friendly and flexible system.  http://www.waterstons.com/NR/rdonlyres/E55199CE-7509-4300-9453-773AD6F3138C/0/Planningtosurvivetheunexpected.pdfMon, 15 Oct 2007 11:30:40 GMThttp://www.waterstons.com/NR/rdonlyres/E55199CE-7509-4300-9453-773AD6F3138C/0/Planningtosurvivetheunexpected.pdfThe development of an accurate Disaster Recovery solution in line with the Sarbanes-Oxley Act for Reynolds Food Packaging. A full detailed Disaster Recovery Plan detailing roles, responsibilities and actions was created, documented and fully rehearsed.http://www.waterstons.com/Knowledge+Bank/Articles/MIS+for+Britains+best+motorway+services.htmMon, 22 Oct 2007 08:28:32 GMThttp://www.waterstons.com/Knowledge+Bank/Articles/MIS+for+Britains+best+motorway+services.htmRetail and leisure management group Westmorland Limited are benefiting from substantial productivity and cost savings as the latest phase of their Management Information System (MIS) is completed.http://www.waterstons.com/NR/rdonlyres/3E4CA7CF-BD21-4044-B03E-CD68CF16B2D2/0/Knowledgeattheirfingertips.pdfFri, 12 Oct 2007 11:46:05 GMTConstructionhttp://www.waterstons.com/NR/rdonlyres/3E4CA7CF-BD21-4044-B03E-CD68CF16B2D2/0/Knowledgeattheirfingertips.pdfThe implementation of Microsoft Dynamics CRM 3.0 at national training provider B-Skill to improve care for new and existing customers.http://www.waterstons.com/Knowledge+Bank/Articles/Making+the+most+of+your+IT+budget.htmMon, 22 Oct 2007 10:49:13 GMThttp://www.waterstons.com/Knowledge+Bank/Articles/Making+the+most+of+your+IT+budget.htmResearch by Coleman Parkes revealed that 85% of UK businesses are investing more than half of their IT budget in activities which fail to make money for their business. This article describes how a combination of face-to-face and online support is helping businesses turn this figure around.http://www.waterstons.com/NR/rdonlyres/BB8D8EB7-2AC2-467F-AD8C-DEB80CCF266A/0/Informationwhenyouneeditmost.pdfThu, 11 Oct 2007 10:48:00 GMTConstructionhttp://www.waterstons.com/NR/rdonlyres/BB8D8EB7-2AC2-467F-AD8C-DEB80CCF266A/0/Informationwhenyouneeditmost.pdfSecure, scalable and reliable mobile access solution for national training provider B-Skill.  The solution includes the implementation of Microsoft Exchange configured to sync with Windows Smartphones.http://www.waterstons.com/NR/rdonlyres/4E952838-ED73-47E7-8E75-0F418E80FEFB/0/ITsolutionsformarketdomination.pdfMon, 15 Oct 2007 10:28:50 GMTTechnologyhttp://www.waterstons.com/NR/rdonlyres/4E952838-ED73-47E7-8E75-0F418E80FEFB/0/ITsolutionsformarketdomination.pdfBespoke software development for the UK's leading provider of vehicle salvage solutions, National Salvage Group.  The scalable solution was developed using a Microsoft SQL database and has provided the organisation with a competetive advantage. Winner of Micorosft Digital Britain Award for Business Agility and Insurance Times Award for IT Systems.http://www.waterstons.com/NR/rdonlyres/7BF9A21E-3623-41ED-83A6-60F52363B080/0/ImprovingsystemrecoverytimeAvirtualsolution.pdfMon, 15 Oct 2007 16:09:41 GMThttp://www.waterstons.com/NR/rdonlyres/7BF9A21E-3623-41ED-83A6-60F52363B080/0/ImprovingsystemrecoverytimeAvirtualsolution.pdfA more resilient and reliable IT infrastructure, supported by Disaster Recovery capabilities, for independent motorway service station company Westmorland Limited.  The solution utilised a virtual server environment at two seperate sites.http://www.waterstons.com/Knowledge+Bank/Articles/Home+Group+contract+win.htmMon, 03 Nov 2008 15:02:36 GMTPublic Sectorhttp://www.waterstons.com/Knowledge+Bank/Articles/Home+Group+contract+win.htmWaterstons are celebrating after winning a major contract with leading housing, care and support services provider - Home Group.http://www.waterstons.com/Knowledge+Bank/Articles/Future+of+Learning.htmMon, 03 Nov 2008 17:17:02 GMTConstructionhttp://www.waterstons.com/Knowledge+Bank/Articles/Future+of+Learning.htmHow leveraging new technologies can improve education establishments as competition for attracting students becomes tougher.http://www.waterstons.com/NR/rdonlyres/73D84CE9-6441-4470-9CA7-50A9B4221DC5/0/DarlingtonPartnershiponline.pdfFri, 12 Oct 2007 15:27:17 GMTRetail and distributionhttp://www.waterstons.com/NR/rdonlyres/73D84CE9-6441-4470-9CA7-50A9B4221DC5/0/DarlingtonPartnershiponline.pdfThe development of a comprehensive public access website and a closed and secure collaboration portal using Microsoft Content Management Server and Windows SharePoint Services.  http://www.waterstons.com/NR/rdonlyres/583FE421-520D-4E63-8CD1-DE860C1B1A30/0/Partnersinbusinesseducation.pdfThu, 06 Nov 2008 15:11:46 GMTConstructionhttp://www.waterstons.com/NR/rdonlyres/583FE421-520D-4E63-8CD1-DE860C1B1A30/0/Partnersinbusinesseducation.pdfThis case study details Waterstons' strategic partnership with Durham Business School from creating an IT Strategy to designing a Virtual Learning Environment  http://www.waterstons.com/NR/rdonlyres/9A43BC30-0CAA-4A30-B4F6-BE7D437064C2/0/CriticallegacysystemsAvirtualstrategy.pdfMon, 15 Oct 2007 11:41:28 GMThttp://www.waterstons.com/NR/rdonlyres/9A43BC30-0CAA-4A30-B4F6-BE7D437064C2/0/CriticallegacysystemsAvirtualstrategy.pdfProviding Vopak, the world's largest independent tank terminal operator, with a virtualisation solution to host essential legacy systems.  Disaster Recovery Plans were also created and documented to ensure rapid recovery.http://www.waterstons.com/Knowledge+Bank/Articles/Council+renews+security+accreditation.htmMon, 03 Nov 2008 16:45:48 GMTRetail and distributionhttp://www.waterstons.com/Knowledge+Bank/Articles/Council+renews+security+accreditation.htmWaterstons has helped Sunderland City Council achieve and preserve their business continuity standards, ensuring a successful ISO27001 audit.http://www.waterstons.com/Knowledge+Bank/Articles/Business+Continuity+Management.htmThu, 25 Oct 2007 10:24:07 GMThttp://www.waterstons.com/Knowledge+Bank/Articles/Business+Continuity+Management.htmThis article outlines the drivers of Business Continuity and the steps to identify and cope with a disaster.http://www.waterstons.com/Knowledge+Bank/Articles/Cost+effective+IT+support+with+a+human+face.htmMon, 22 Oct 2007 10:41:58 GMThttp://www.waterstons.com/Knowledge+Bank/Articles/Cost+effective+IT+support+with+a+human+face.htmManaging Director, Mike Waterston, describes how a unique combination of remote support technology and proactive account management provide a professional and cost-effective approach to IT support.http://www.waterstons.com/Knowledge+Bank/Articles/BI+Business+Intelligence+Business+Improvement.htmMon, 22 Oct 2007 11:43:49 GMThttp://www.waterstons.com/Knowledge+Bank/Articles/BI+Business+Intelligence+Business+Improvement.htmWaterstons has experienced a three-fold increase in demand for its Business Intelligence (BI) consultancy since re-launching the strategic consulting arm 18 months ago.http://www.waterstons.com/NR/rdonlyres/08365088-185A-4A83-9EC6-926910755C13/0/BenefitsofIPtelephonyrealised.pdfMon, 31 Dec 2007 15:38:09 GMTEducationhttp://www.waterstons.com/NR/rdonlyres/08365088-185A-4A83-9EC6-926910755C13/0/BenefitsofIPtelephonyrealised.pdfRather than relocating their current PABX to a new office at significant cost, J Barbour and Sons took advantage of an IP (Internet Protocol) based telephone solution to meet current and future business needs.http://www.waterstons.com/Knowledge+Bank/Articles/Accessible+websites+for+all.htmTue, 23 Oct 2007 14:37:35 GMTRetail and distributionhttp://www.waterstons.com/Knowledge+Bank/Articles/Accessible+websites+for+all.htmWaterstons have helped Darlington Borough Council to develop their existing website, incorporating many accessibility features and achieving the RNIB ‘See it right’ logo. http://www.waterstons.com/NR/rdonlyres/ECC28E0F-2AEB-4680-8811-EA5D124DF689/0/AnITstrategyforthe21stcentury.pdfMon, 15 Oct 2007 11:58:56 GMThttp://www.waterstons.com/NR/rdonlyres/ECC28E0F-2AEB-4680-8811-EA5D124DF689/0/AnITstrategyforthe21stcentury.pdfA complete IT strategy review of systems and infrastructure for UK independent motorway services company Westmorland Limited.  Over a four year period, all aspects of the IT Strategy have been completed. http://www.waterstons.com/Knowledge+Bank/Articles/Virtual+technology+real+benefits.htmFri, 26 Oct 2007 10:01:53 GMThttp://www.waterstons.com/Knowledge+Bank/Articles/Virtual+technology+real+benefits.htmTaken from the white paper by Managing Director, Mike Waterston, read why organisations wishing to capitalise in virtualisation technology should plan their way forward carefully.http://www.waterstons.com/Knowledge+Bank/Articles/Waterstons+does+the+business+at+DBS.htmWed, 24 Oct 2007 11:59:03 GMTConstructionhttp://www.waterstons.com/Knowledge+Bank/Articles/Waterstons+does+the+business+at+DBS.htmWaterstons is celebrating after winning the contract to support Durham Business School’s (DBS) IT systems for a further three years. The contract includes helping DBS to devise an IT Strategy to support their business strategy.http://www.waterstons.com/Knowledge+Bank/Articles/Tracking+and+tracing+brand+protection.htmWed, 24 Oct 2007 10:08:56 GMTEducationhttp://www.waterstons.com/Knowledge+Bank/Articles/Tracking+and+tracing+brand+protection.htmWaterstons have developed a generic, highly specialised, web-based Track and Trace system for the market leaders in the delivery of anti-counterfeiting products, OpSec Security.http://www.waterstons.com/Knowledge+Bank/Articles/Integrate+your+business+with+Unified+Communications.htmWed, 24 Oct 2007 11:11:37 GMThttp://www.waterstons.com/Knowledge+Bank/Articles/Integrate+your+business+with+Unified+Communications.htmExecutive Consultant Paul Rodgerson reports on how the knowledge worker can benefit from the simultaneous arrival of Voice over IP (VoIP) telephony, powerful mobile technology and the latest range of Microsoft Office products. http://www.waterstons.com/Knowledge+Bank/Articles/New+intelligence+to+benefit+businesses.htmFri, 19 Oct 2007 11:21:51 GMThttp://www.waterstons.com/Knowledge+Bank/Articles/New+intelligence+to+benefit+businesses.htmWaterstons Business Intelligence team are celebrating their new Microsoft Certified Gold Partner competency which gives them special access to Microsoft pre-launch evaluations of Business Intelligence related products and technologies.http://www.waterstons.com/Knowledge+Bank/Articles/Enterprise+Content+Management.htmWed, 24 Oct 2007 10:42:16 GMThttp://www.waterstons.com/Knowledge+Bank/Articles/Enterprise+Content+Management.htmHow the launch of Microsoft SharePoint 2007 suite of programmes, together with Microsoft Office, offers a formidable solution to the problem of taming a company's unstructured data.http://www.waterstons.com/Knowledge+Bank/Articles/FIDS+success+at+Newcastle+International.htmWed, 24 Oct 2007 12:21:18 GMTNon-Financial serviceshttp://www.waterstons.com/Knowledge+Bank/Articles/FIDS+success+at+Newcastle+International.htmThe successful implementation of a new Flight Information Display System (FIDS) at Newcastle International airport with no disruption to the travelling public.http://www.waterstons.com/NR/rdonlyres/6AE1285B-7B33-4EED-A5CC-025FD7363360/0/BusinessContinuity_anticipatingthethreats.pdfWed, 17 Oct 2007 16:21:06 GMThttp://www.waterstons.com/NR/rdonlyres/6AE1285B-7B33-4EED-A5CC-025FD7363360/0/BusinessContinuity_anticipatingthethreats.pdfConsultant Vanessa Karnebogen discusses the drivers and benefits of Business Continuity Management and outlines the five step methodology Waterstons have created to identify the possible risks to an organisation, and the impacts of these risks.http://www.waterstons.com/Knowledge+Bank/Articles/Business+growth+catered+for+with+virtualisation.htmWed, 24 Oct 2007 12:46:34 GMThttp://www.waterstons.com/Knowledge+Bank/Articles/Business+growth+catered+for+with+virtualisation.htmIndependent motorway service company, Westmorland Limited are reaping the benefits of a more resilient and secure IT infrastructure supported by enhanced Disaster Recovery capabilities, as the result of a cost efficient virtual server solution provided by Waterstons.