My role at Waterstons is...
Proactive and reactive management and maintenance of our client's infrastructure and networks, on both hardware and software levels. I regularly communicate with our client's internal IT teams, Waterstons' on-site support, and other third parties to resolve issues quickly. To support my day job I spend time spotting trends and patterns to identify and rectify faults and issues to make for more efficient monitoring.
My proudest Waterstons moment is...
Successfully executing a Wildcard Certificate renewal for one of our biggest clients. The certificate covered many services and spanned across many servers. Certificates seemed like something of a dark art/black magic at first, so learning them and applying my new-found knowledge without any issues was a big moment for me.
My life away from work is...
Often spent playing Rugby and Aussie Rules Football. In my spare time, I also enjoy playing music and games like the Banjo, Dobro, Mandolin and Bouzouki. If I'm not doing any of this you may find me riding my Harley Davidson motorcycle or enjoying a local takeaway.
I’ll be with you when...
Your servers are waning, your storage is filling, your certificates are expiring, your hardware is failing or your internet is breaking. Hopefully not all at the same time, though...
My sector strengths are...
- Education