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Helen McMillan

Executive Business Consultant

Helen McMillan

My role at Waterstons is...

Is ever-changing. What interests me most is getting people to look at themselves differently. It's not always just about delivering what we've been asked to, but thinking about how a piece of work fits in with the strategic direction, and whether it's the right thing to do and the right time to do it! I love being able to help a client understand their business better at a strategic level.

My proudest Waterstons moment is...

My proudest moment at Waterstons is when I hear people talking about risks as opportunities! My background is in regulatory and operational risk and some people might say that I talk about risk a lot. I genuinely love it when I hear people discussing risk in the right way and know that I've helped influence their understanding!

My life away from work is...

Is focused on my children and making them interested in the world around them. Their technical skills are already showing signs of overtaking mine, but right now, it's about getting them to put down their devices and get outside.

I’ll be with you when...

You need a different perspective or want to know what makes your customers tick. That's the real key to understanding how we can transform business. It's not about the technology but about the customer. And I reckon that’s why I enjoy working here so much as getting the right outcome for customers has always been our priority.

My sector strengths are...

  • Housing
  • Financial Services
  • Professional Services