Thank you to our 2014 survey respondents!

We've had some truly brilliant feedback and we'd love to share some of the comments with you!

As an organisation seeking to continually evolve and improve we are always grateful for your contribution in completing customer satisfaction surveys and attendance at our client focus groups. Your feedback is vital to our continued success.

This information is invaluable to ensure we are living up to our company values and delivering the service our customers expect.

However the feedback is obtained, we’re really grateful to you for taking the time out of your busy schedules to share your views with us and our partners.

In the 2014 results we’ve had some great feedback and we’d love to take the opportunity to share some of the fantastic comments we’ve had from you…

Technical Ability

“Waterstons continue to set the standard for quality of technical engineers, solutions and communications”
Jonathan Taylor, OGN

“Waterstons consultants are a dedicated team who are able to understand the needs of our business and translate those needs into technical and service solutions utilising the appropriate available technologies”
Joe Robinson, KP

“Every person I have dealt with has been professional, friendly and helpful. Waterstons is definitely one of the best suppliers that I have ever worked with. Fantastic service!”
Kyly Bird, Make Architects

Working with Us

“I have always felt like a valued customer and their commitment is second to none”
Steve Porter, Newcastle International Airport

“A very good working partnership, a company I trust”
Richard Betts, Royal Vopak

“Always a pleasure to do business with and they include important seminars on important IT topics. More importantly, you help to keep our systems running with your support teams”
Mark McDonald, HMY Radford

“Simply, we couldn’t ask for a better partner”
Richard Simpson, Simpsons Malt

“When I think of Waterstons I think of the following words: honest, ethical and technically excellent”
Paul Holliday, Henry Colbeck

For us, these comments are testament that our commitment to work in partnership with all our customers works. We believe that by investing in our relationship with you we’re better equipped to understand your business and the issues that affect you and provide you with top notch solutions to help you build a better business.

We do realise that we’re not perfect – and to all our customers that have given us constructive feedback, rest assured we’re listening, and hope very much we’ll be able to demonstrate how in 2015!

A big thank you to you all!

Data driven manufacturing

20 June 2019 , Durham Office

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