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Graduate Infrastructure Support Engineer

Durham, London

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A bit about us

Our main focus at Waterstons is to help our customers build a better business by blending technology and strategy.  We have offices in the UK and Australia.  Our team also work across the globe to provide unique business solutions that directly adds value to our clients’ businesses.

Our clients tell us our people are our greatest strength, and who are we to disagree? We believe in our colleagues, and we make it a priority to reward their hard work. Unlimited holidays, flexible working, and private medical healthcare.  These are only some of the amazing things we offer.

Did we also mention that we’ve been awarded Gold Investors in People for a fourth consecutive time?

As a member of our Managed Services team, you will be working directly with clients on-site and remotely implementing and supporting unique infrastructure solutions that directly add value to their business.

This role will be based at either our Durham office or London office.

Application timeline 

Closing date - Friday 9th December

Applications will be reviewed and we will be in touch throughout December with the next steps.

Start date - September 2023 but we are flexible on this

We’re different

This is a fantastic time to join us as we’re growing internationally and are on the look for amazing techies to join our Service Delivery Team. You’ll be trained in the latest technologies and will be involved in challenging and varied client work from day one. Once you’ve gained knowledge of our clients and systems you’ll have the opportunity to work with our clients both on-site and remotely to develop the necessary skills for Service Delivery, including client and programme management, developing and delivering continual service improvements, ensuring we are adhering to our service standards and providing the best value and support to our clients.

We aim to stay ahead of the technology curve; our projects always utilise the latest technologies where appropriate. Current technologies used include the Microsoft stack using Office 365 and Azure, AWS, Cisco, Citrix and VMware.

About you:

We’ve said enough about us, how about you. You will be:

•   Passionate about client service

•   Be a tenacious problem solver with creative and innovative ideas

•   A collaborative team player

•   An engaging communicator

The Waterstons Perks

We offer careers, not jobs and it’s up to you where your career with Waterstons might take you. All employees are given a career development platform with L&D opportunities as well as pension contributions, market leading benefits & flexible option packages.

At Waterstons we look for the right person, not just specific backgrounds. You will have a passion for technology, a creative problem-solving skill set and a desire to grow with us. 

We recruit people who are committed to our values-based approach and want to develop and prosper in a people first organisation.

As well as offering a competitive salary, we also have an attractive benefits package including:

  • A healthy work life balance with flexible and agile working being the norm
  • Unlimited holiday allowance
  • Room to grow with supported development opportunities and sponsored training
  • Enhanced family policies
  • If you ever need it, company sick pay and life assurance
  • Supported wellbeing with regular initiatives, an employee assistance program and private medical insurance
  • Flexible benefits such as a dental scheme, eye care support, season ticket loan and cycle to work

We require a security check to be carried out on all colleagues due to the nature of some of our clients’ industries.

Waterstons is committed to creating and an inclusive, understanding, and flexible place to work. We value diversity, equality and inclusion and encourage everyone to 'bring their whole selves' to work. We believe that a company that works to truly embrace and value diversity, create an environment where everyone from any background can do their best work, and feel valued and appreciated is a better company to work for.

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