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Graduate Technology Consultant

G04/2021
Durham
Full-Time

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Location: Durham & Glasgow + Travel

Department: Remote Services

Contract Type: Permanent / Full Time

Salary: circa £24k + benefits

About Waterstons:

We’re on a mission to help our customers build a better business. We have offices in the UK and Australia as well as a team of people who work across the globe to provide unique business solutions, service and support that directly adds value to our client’s business.

About the role:

As a member of our Remote Services team, you will be working directly with clients supporting unique infrastructure solutions that directly add value to their business.

We’re looking for someone to join our expanding global Remote Services team as a Technology Consultant, supporting our clients and their IT infrastructure on a day-to-day basis. For this role you’ll need excellent time management and customer services skills. You’ll be dealing with a variety of end-user IT incidents and service requests daily and will be the first point of call for our clients. This is a challenging role with room to grow and develop within a fast-paced environment dealing with all manners of technology. No 2 days are ever the same!

You’ll be responsible for resolving issues, where possible, within SLA, and providing a great service for our clients.

You’ll have a passion for technology, with a can-do attitude and great problem-solving skills. We help our people to gain the skills and knowledge to resolve

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