Current thinking

Welcome to Waterstons’ Current Thinking, where you can read our white papers, case studies and articles on our latest business thinking and access our recent press releases.

Sharing the love

Clair Hillier explains the Waterstons approach to creating an environment where your customers and their businesses are at the heart of your service desk.

Protecting data, protecting tenants

Housing Associations need to capture data about their residents but with large scale changes to Data Protection Laws currently sitting in the European Union Parliament, what should Housing Associations do to ensure that their sensitive data is handled in the most secure way possible?

Streamlining the desktop experience

Durham University Business School is internationally renowned for delivering world class teaching and research through excellent services and state-of-the-art facilities. It’s crucial that their IT provision also meets the diverse and evolving needs of their students, academics and staff.

#FiveThreeOne – Introducing the 5 Ways

Mike Waterston discusses how taking a benefits led approach to IT can ensure that any technology projects you undertake truly add value to your business and ensure that IT becomes a strategic business partner rather than a cost centre.

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