Current thinking

Welcome to Waterstons’ Current Thinking, where you can read our white papers, case studies and articles on our latest business thinking and access our recent press releases.

Breaking the cycle of bad management madness

Dr Tim Wiles shares his personal experience of how poor leadership is not only not bad for morale but is also bad for business. In his article, Tim looks at the benefits businesses will gain when they learn to adopt a culture of trust and empowerment and value the individual contribution each employee can make.

Sharing the love

Clair Hillier explains the Waterstons approach to creating an environment where your customers and their businesses are at the heart of your service desk.

#FiveThreeOne – Introducing the 5 Ways

Mike Waterston discusses how taking a benefits led approach to IT can ensure that any technology projects you undertake truly add value to your business and ensure that IT becomes a strategic business partner rather than a cost centre.

#FiveThreeOne – Three core services

Waterstons' CEO describes Waterstons' three core services and how these services interact to deliver pragmatic and cost effective solutions that really add value to our clients' businesses and support their strategic objectives.

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