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Joanna Wright

FreshService Consultant

Joanna Headshot

My role at Waterstons is...

Engaging with all things related to Freshservice! As a consultant, I help our internal and client teams to utilise the IT Service Management tool, where I advise best practices and challenge existing processes to heighten value in service management.

My life away from work is...

Is kept just as busy! I love going to gigs, swimming, spending time with my friends (especially where board games are concerned) and playing games on my PC. You’ll usually find me making (another) Spotify playlist.

I’ll be with you when...

You’re looking for a ‘fresh’ solution to a problem… or you need a teammate to climb ranked with!