About the role
We’re looking for a self-starter with a passion for Infrastructure Technology and a broad exposure to Microsoft and/or Cloud Technologies. Ideally we’re looking for a Generalist; someone who has experience and knowledge across several technology areas (e.g. Network, Messaging, Servers/Storage, EUC), but also has a keen interest or track record in a specific technology area (e.g Cloud).
Our company values are imperative to us, and these will come naturally to you. Our consultants work as part of project teams on complex implementations, as well as individually on simpler solutions so adaptability to work alone or as part of a team is something you'll be comfortable with.
While many of our customers have technical stakeholders, who can understand technical language, many customers do not. You must be able to walk through a technical solution with a non-technical stakeholder, demonstrating how the proposed solution meets the business requirements.
We’re looking for the right person, not just a specific background. Your passion for technology and problem solving is just as important as technical skills and knowledge.
You’ll build strong relationships with prospective and active customers across the business and act as their trusted advisor; helping them to improve their business through the pragmatic use of technology.
You will have hands-on consultancy experience and have worked on projects that involve the design and implementation of solutions that use public, private and hybrid infrastructures. The role involves gathering requirements from clients and prospects, proposal writing, technical design and implementation, documentation and handover. Stakeholder management is a key aspect of this role and so therefore you'll be used to conversing with people of various levels within organisations from varying sectors.
When working with our clients you'll be able to understand their challenges, offer pragmatic solutions that focus on adding value in each interaction, with the ability to propose a sound business case for investment.
Some of the technical knowledge we feel you need to have is as follows:
- Understanding of a broad base of IT infrastructure including Microsoft Server technologies (e.g. Active Directory), O365, networking and virtualisation, End User Computing.
- Experience of producing technical documentation and specifications
- Strong knowledge of Windows architecture/deployments
In addition to this, you may also have experience in the following technical knowledge, but this is not essential:
- Amazon AWS Solutions Architect Associate level or Microsoft Certified Azure Administrator Associate accreditation
Manage the delivery of a complex project independently, ensuring all milestones are met and stakeholders are kept informed of progress
Office 365 - Experience of / exposure to a number of the following:
EUC (SCCM, Intune, MDT, MDM, Autpilot etc)
Skype / Teams
Virtualisation (VMware or Hyper-V)
Your progression is important to us and your career path is up to you. You could follow a service management, technology specialist or even business consulting direction. We quickly reward those who perform well. Continuous personal and professional development are also important to us, so you will be supported, guided and mentored every step of the way. You’ll not only continually develop and learn new skills, but will guide and mentor others too.
About us; we’re different
We’re a business and IT consultancy, on a mission to help our customers build a better business. Headquartered in Durham, with offices in London and Glasgow we’re passionate about working in partnership with our customers to provide them with unique business solutions, service and support that directly adds value to their business.
Our culture and values are super important to us and they inform and influence everything we do. Our ‘people first’ ethos means that we look after both our customers and our own people – who are empowered to make their own decisions, but are always supported. We don’t measure time, we measure achievements; that’s why we’ve been awarded Gold Investors in People for a fourth consecutive time.
As well as offering a competitive salary, we also have an attractive benefits package allowing you a great work-life balance and the opportunity to really develop your knowledge and skills, which includes:
- Competitive salary
- Flexible working hours
- Unlimited holiday allowance
- Company profit share scheme
- Private medical insurance
- Opportunity to develop professional skills
- Support to gain industry standard qualifications
- Free parking at our Durham office
- Season ticket travel loan
This is an exciting opportunity to join a leading IT and business consultancy firm, with an amazing people-focused culture and ambitious growth plans.
Our recruitment process
We'll be in touch to let you know whether we'd like to progress your application. Initially we arrange a telephone conversation and if we seem like a great fit for each other we'll ask you to come in for a face to face discussion with our hiring team. Success at this stage means we'll then ask you to complete an online technical evaluation followed by a further final stage technical interview.