Charlie Hales

Northern Regional Head

I’ve worked in IT since graduating from Liverpool University with a Master’s degree in Aerospace Engineering. “Why IT?” people always ask when they know my degree, and it's simple really, I enjoy a challenge! I love working in IT, as two days are never the same and new technologies are always coming onto the scene. I also specialised in advanced guidance systems at university and developed a head up display for a Blackhawk helicopter in my final two years, so caught the 'IT bug' and learnt to code then (as well as a desire to fly helicopters!).

What I’m good at…

Problem solving in general, but I specialise in end user computing and systems management. This covers all System Center technologies (SCCM, SCOM, SCSM, etc.), Citrix, Remote Worker Solutions, Mobile Device Management, Desktop and Application Management, as well as multiple general Infrastructure technologies.

I developed my interest in the above when I was challenged with leading the migration of 6,500 PC’s and devices, across over 150 locations, from XP to Windows 7. I have completed many since but this was the first large project (and the most challenging so far). The challenges ranged from rationalising and testing all 1,500 business applications they had to upgrading all infrastructure (which was also legacy) to the overall change management of the work.

Anything else…

In my spare time I enjoy gardening and running, and I’m an avid Formula 1 fan. I’d also love to do my private pilot’s licence, but I need to win the lottery to fund that first. I have flown on occasion though, both planes and helicopters, as well as throwing myself out of a plane once or twice.


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