Chris Fenly

Head of PMO

Bored of the monotony of doing a similar thing week in and week out in my job as Head of IT for a Birmingham based manufacturing company I needed a new professional challenge. And when encouraged by my wife to look further afield for new challenges in my secular life and a nicer environment to raise my children, in 2001 my family moved to a town outside Durham and I started my first day at Waterstons.

Time at Waterstons

Since then, I have not looked back and have enjoyed the different challenges that working for Waterstons has given me. I have worked in the Managed Services department including acting as the IT Manager for a renowned Business School. When I sought a new challenge I moved into the Business Technology Consulting department helping organisations create IT Strategies, implement and upgrade Business Systems, carry out Business Process Reviews and identify business opportunities that could be realised through the use of IT. After almost two decades of working in IT, I now play to my strengths working in the Project Management (PMO) department at Waterstons. The most challenging projects are the ones I love to get, as finding out what is truly required and ensuring that is delivered is what makes me tick.

Project Management

You can read a lot regarding the ‘right’ Project Management methodology to apply and you may hear a lot of clever sounding buzz words that may or may not mean anything. I have formal qualifications in Project Management and ensure my PRINCE2 Practitioner status and TOGAF 9 certification is kept up to date. My approach, however, is to simply use the method of project delivery that gets the job done whilst identifying and mitigating risks and respecting change management challenges along the way. I believe in an open and honest approach that demonstrates to the people involved in a project that they are trusted and respected. Sometimes, especially when I am brought in to rescue a project, bad news needs to be handled. In this case I do not believe in hiding the true status of a project, but directly dealing with it so positive progress can be made. Finally, I believe a project is more than just delivering what has been asked, but also thinking about the long-term consequences and benefits.

Personal Life

I love hiking with my wife though my children rarely join us. My favourite holidays do not involve sitting on a beach doing nothing! After a few hours of nothing I start to get restless, so our ideal holidays involve us spending several days enjoying the British countryside hiking either in Scotland, Yorkshire or Northumberland. Saying that, I do enjoy relaxing too and on an evening you may find me nursing a nice Single Malt with some calming background music and a good book or conversation with friends and family. I do love to put the world to rights over a whisky!


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