A set of skills and practices to help you utilise the concept of 'Trusted Advisor'
Regional Service Delivery Manager
Trusted Advisor: Part 1
An introduction to the 'Trusted Advisor' concept.
Trusted Advisor: Part 2
In this Part 2 John talks us through his practical approach of implementing some of the concepts and themes of “Trusted Advisor” and in so doing builds upon the theoretical framework outlined in Part 1.