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Education

Sector Principal - Education

It’s not just the diverse and interesting work that makes our partnerships in education so rewarding. It’s knowing we can play our own small part in supporting some of the world’s most influential organisations. Places that pioneer world-leading research, whilst helping generations of students to fulfil their potential.

We have ‘real life’ experience

With a specialist focus on universities, we’ve been supporting clients across the education sector for decades. And although no-one knows your organisation quite like you do, our working knowledge of the HE sector means we benefit from a real insight into the challenges you face… not to mention the technology solutions that can help you to overcome them.

But our understanding extends beyond the typical challenges, operating models and critical processes in the sector. We can appreciate the many competing priorities in universities too; and have a proven record of delivering successful projects, whilst working carefully and considerately with an array of different stakeholders and differing motivations.

Our skills and solutions are as broad and diverse as the challenges facing your institution. How else could we provide the holistic, fully integrated and accountable solution you need? Data strategists, engineers, cyber consultants, network specialists and software consultants all pool their collective expertise to deliver the best possible service and solutions.

education clients

What our clients say

And with the unique support of our business consultants, change managers, trainers and project managers, we can ensure even the most large and fragmented organisations embrace lasting behavioural and cultural change at every level of the organisation, ensuring the long-term impact of your technology investment.

We know you like to share challenges and pool knowledge amongst your peers. We do too. That’s why we host a range of seminars, webinars and coffee clubs – keeping in touch and keeping you informed of the latest trends and opportunities.

Leon

Leeds Beckett University

“Whenever we are most worried, wherever it's so complex we can't get to the bottom of it, wherever we need a partner we can trust, we use Waterstons”

Partners and accreditations

G-Cloud

G-Cloud 13

Digital Outcomes and Specialists 6 - Lot 1

Digital Outcomes and Specialists 6 - Lot 1

Cyber security services 3

Cyber Security Services 3

London Universities Purchasing Consortium (LUPC) logo

London Universities Purchasing Consortium (LUPC)

Scottish Digital Technology and Cyber Services Dynamic Purchasing System

Scottish Digital Technology and Cyber Services Dynamic Purchasing System

Case studies

Frequently asked questions

How can college and university digital transformation programmes actually improve research and teaching?

A successful digital transformation project aligns initiatives with institutional leadership and strategic priorities, building clear priorities and a roadmap for digital learning, investing in robust infrastructure while simplifying IT estates, and focusing on the student experience. Empowering staff with the right digital skills ensures they can confidently adopt and maximise the benefits of new technologies.

How do we keep students and staff safe from AI threats and risks?

To keep students and staff safe from AI-related risks, institutions need to establish strong foundations of data governance, ensuring their data is well-prepared for AI use while also maintaining compliance with regulatory requirements and ethical standards. Alongside this, it’s vital to educate and empower both staff and students so they understand how to use AI responsibly and can recognise potential risks, helping to create a culture of awareness and resilience.

What practical steps can colleges and universities take to protect themselves from cyber risks?

Practical protection from growing cyber threats to the education sector requires a mix of strong technical controls and human awareness. Institutions should invest in educating staff and students to become part of the 'human firewall', while also implementing robust monitoring and 24/7 SOC support to detect and respond to incidents. Achieving recognised accreditations such as ISO and Cyber Essentials further strengthens security, providing assurance that best practices are in place.

How can colleges and universities use technology to save costs?

By rationalising applications and carefully selecting the right systems, institutions can eliminate redundancies and ensure their IT environment supports value for learners. Automation can reduce wasted time by streamlining or removing repetitive tasks. Co-delivering IT support with trusted partners allows internal teams to concentrate on high-value activities that directly impact the student experience.

How do we identify the right AI use cases and automations to deliver value?

Identifying the right AI use cases means moving beyond hype to focus on real-world applications that deliver measurable value. Institutions can achieve this by developing AI strategies that tie directly to their core goals, piloting initiatives that are high-impact but low-risk, and running workshops to build confidence and capability across all levels of maturity. This ensures AI adoption remains purposeful, practical, and aligned with long-term institutional priorities.

 

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Our services

Learning and thinking

Ready to reimagine your business?

We’re with you.

Sector Principal - Education