Business Consulting Services
Business Consulting Services
We connect people, technology, and business strategy – and turn insight into action. So you can stop spinning plates and start making progress. Whether you’re setting direction or fixing day-to-day issues, we help you focus on what matters and shape a plan you can deliver. People first. Technology that works. Change you can feel.
How we can help you
- IT Strategy
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IT strategy is hard when you're keeping the lights on, wrestling with legacy tech, and still trying to move the organisation forward – on a tight budget and even tighter timescale.
Bringing a fresh pair of eyes, we help you step back, untangle the options, and make clear decisions. Then we work with you to build a strategy that fits your goals, your constraints, and the real world – with a practical roadmap, the right governance, and investment priorities you feel confident in.
- CIO & CISO Fractional Roles
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Our fractional CIO and CISO services give you senior leadership without the full-time cost. Strategic direction, risk management, and hands-on guidance to strengthen your technology, security and digital capability.
Whether you need to fill a skills gap, pick up the pace, or get an honest outside perspective, our people get stuck in – bringing stability, clarity and progress.
- Solutions Architecture
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Good architecture stops technology becoming a patchwork of quick fixes. We help you make smart choices that scale, integrate properly, and hold up in the real world.
Our architects bring structure to complex decisions – from nailing down requirements to picking the right tech. No over-engineering. No tech for tech's sake. Just choices you can afford, sustain, and build on – with solid design principles, practical governance, and systems that actually support your strategy.
- Process Improvement
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If work feels harder than it should, the process is usually the problem.
We work alongside your teams to map how things get done, pinpoint what's slowing them down, and strip out the friction. The result: simpler, digital-ready ways of working that your people can own and build on.
- Application Consultancy
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Most organisations are sitting on tools they're barely scratching the surface of – and clinging to stuff they should have moved on from years ago.
We give honest, impartial advice on how to get more from your systems – whether that's fixing what's broken, tightening how things are set up, joining them together, or ripping them out and starting again. So your applications work as hard as you do.
- IT Due Diligence & Transition Support
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Deals move fast. And so do we. We provide clear, independent IT due diligence so you can make confident decisions during acquisitions, mergers, and major business transitions.
Our assessments are shaped to the scope and complexity of each deal – aligning what we find across systems, security, data, and risk to your business objectives. So you know where the problems are, where the opportunities are, and what it all means for the deal.
After the deal, our delivery teams help you turn findings into action. Supporting integration, separation and transition planning to reduce risk and keep change on track.
- Project/Programme Management
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Big change needs more than a plan. It needs someone to keep it moving – with structure, grip, and momentum.
Our project and programme managers do exactly that: coordinating teams, managing risks, unblocking issues, and keeping everything tied to what you're actually trying to achieve. Clear updates, steady progress, and work that gets delivered. All in a day's work.
ISO 27001:2022
“Our ISO 27001:2022 journey has been efficient, well-governed and highly effective resulting in Queen Mary University achieving certification which has added real, measurable value to the University. Waterstons' structured approach helped us embed consistent ways of working across ITS, and certification has given us greater assurance and confidence in the strength of our information security management.”
Rachel Bence Chief Information Officer Queen Mary University of London
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HRUC’s Artificial Intelligence Strategy and Vision to 2030 – In Partnership with Waterstons
“Partnering with Waterstons enabled us to translate ambition into a practical AI strategy that is already enhancing the student and staff experience at HRUC. Waterstons blend of sector expertise and technical rigour made them a true partner rather than a supplier”.
Alex Denley Chief Technology Officer, HRUC HRUC
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Burness Paull LLP – Incident and continuity planning
“Waterstons provided invaluable support in developing and improving our existing Business Continuity and Incident Response plans".
Burness Paull LLP
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Scaling service excellence with Gentoo Group
Gentoo Group, a leading housing provider, partnered with Waterstons to modernise and unify its IT and Transformation delivery across seven teams with the goal of implementing a scalable, future-ready Jira Service Management solution that would enhance operational efficiency, governance, and cross-functional collaboration.
Gentoo Group
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Future-focused digital strategy
“We've developed a clear, future-focused digital strategy that not only aligns with our institutional priorities, but enforces our commitment to delivering an outstanding experience for students and staff. Waterstons continuing expertise and support is invaluable to us as we continue to deliver our digital priorities.”
Minesh Tailor Chief Information Officer University of Bedfordshire
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Partners and accreditations
TOGAF
Association For Project Management
BSI ISO 27001 and 9001
PRINCE2