Ian Craggs

Executive Technology Consultant

I joined Waterstons after completing a Masters at Northumbria University in 2007 in Computer Network Technologies. What drove me to continue to do an extra year at University was a keen interest in Cisco technologies and this lead to a final end-of-year project demonstrating weaknesses in an open wireless network.

History at Waterstons

After leaving University I started working within the Managed Services department at Waterstons. This was firstly on the Service Desk, learning key troubleshooting skills, as well as gaining an in-depth knowledge into maintaining Microsoft systems such as AD/Exchange/DNS etc. This then developed into working off-site, managing client sites who normally don’t have a full time IT presence.

I then developed into specialising as a Network and Security consultant. This includes, but is not limited to, designing and installing Cisco LAN/WAN architectures, implementing WAN optimisation and, the most interesting bit, wireless.

Wireless networking is something that is growing massively because of the versatility and functionality in comparison to a cabled network. The benefits for a standard user allows you to be able to roam without the restriction of needing to be near a network point but, more interestingly, the adoption of wireless in the manufacturing sector for live data capture.

Deploying a wireless solution presents some interesting challenges. You need to survey the site to ascertain RF interference, signal to noise and cell edges and design a solution based upon the survey which may include a cabled or 5Ghz backhaul. Then final solution needs to be tested to make sure it meets the original specification

And when not working in a console window configuring switches…

…I ‘moonlight’ as bass player for a Foo Fighters tribute band, bookings available on request.


Back to staff overview