Articles

Customer Resilience – an outside-in perspective?
How taking a look at your business from a different perspective can pay dividends when dealing with the unexpected.

Customer Journey Mapping – The Student Journey
Improving the Student Experience using customer journey mapping and service design
5 reasons to consider a hybrid software development team
In house development team? vs outsourced? Why not benefit from the best of both...

3 common home WiFi issues and how to solve them
Conference calls dropping out. Sloooow speeds. Poor WiFi range... Sound familiar?

What is bespoke software development and how does it add value?
Bespoke software development projects can be precarious to undertake, but they can arm organisations with agility and better visibility.

Air Gap
Putting space between you and the cyber criminals.
The recent statistics from the National Cyber Security Centre (NCSC) on cybercrime make for grim reading but there are steps that you can…

MOT Your IT Services
An audit can help de-mystify IT to business stakeholders and ensure that it continues to add value to your organisation and minimise business risk. Vince Sharp describes our approach to an…

Deal done - what now for technology and systems?
In this article published by Insider, our Mergers and Acquisitions team take a look at what happens after deal completion. New owners naturally want to consolidate everything into a single system…