Case studies
Scaling service excellence with Gentoo Group
Gentoo Group, a leading housing provider, partnered with Waterstons to modernise and unify its IT and Transformation delivery across seven teams with the goal of implementing a scalable, future-…
Future-focused digital strategy
Following the successful review of university’s enquiry management system and processes, we were re-engaged to support the development of a new digital strategy.
Degrees of development
UCLan is an international, multi-campus university with roots going back to 1828. Today it's a modern institution offering undergraduate, postgraduate, and degree apprenticeship programmes, giving…
Can I sleep at night? People's Postcode Lottery put their physical security to the test.
People's Postcode Lottery (PPL) has a lot riding on getting security right. They support hundreds of charities, employ a network of ambassadors, and are trusted by millions of players. That's not…
Smarter routes. More trees. More care.
St Cuthbert's Hospice runs a Christmas Tree Recycling scheme every January. It's one of their most important fundraisers. It was also one of the most painful to organise.
In 2025, we…
Finding a Waythrough the merger
When two charities merge, keeping the technology working is paramount. Waythrough needed their IT estate unified, rebranded, and ready for day one of their new identity. We delivered the whole…
Agility through collaboration
Engaging with an administrative services provider to enable agile service deployment and ensure ISO compliance.
Jira Housekeeping for Bede Gaming
When completed, the Jira housekeeping project enabled Bede Gaming to improve delivery processes, reduce their operating costs, and better manage their Atlassian stack through Waterstons' technical…