Insights

Our team built a bespoke, AI-assisted expenses tool that handles the heavy lifting end to end. [Expenses] Submissions are faster, data is cleaner, and everyone gets back to the work they're good at.

The professionalism and safety-first approach of Waterstons' friendly, personable team ensured a smooth transition through the complexities of our IT migration. We’ve come out the other side with a secure, reliable setup and a service team that ensures we have the tools and support we need so we can focus on our mission.

Learning Curve Group (LCG) supports around 40,000 learners through its eAssessorPro platform, but too many were disengaging before tutors could step in. Waterstons built a machine learning solution that scores each learner's dropout risk at key points in their course and automatically triggers personalised WhatsApp outreach, cutting non-completion by around 4% and freeing tutors to focus on teaching.

“Waterstons have been great to work with and have become very much a partner in delivering our data strategy. The implementation of our modern data platform was a critical element of our previous business strategy and the technology and capabilities we have built are key enablers for delivering our recently approved new five-year strategy, with data and AI supporting easier to access, more predictive and lower cost customer experiences and ways of working.”

Alongside the National Police Chiefs’ Council, we modernised and relaunched the Police CyberAlarm (PCA) platform, marking a significant step forward in the UK’s efforts to tackle cybercrime and protect organisations from digital threats.