Insights
There’s no shortage of passion at Waterstons, and ideas are in abundance too. Here you'll learn more about the latest in technology, what our team have been getting up to, and pick up a few tips for your own business.
Latest Insights
You can't automate a mess
Automation doesn't solve problems, it amplifies them. And most organisations are not nearly as ready as they think they are.
‘Doing more with less’ can actually work. Here's how.
Every business runs some version of a productivity agenda, spoken or not. Get more out of the same budget, the same team, the same hours in the day. It's nothing new. Budgets have tightened. Teams…
Have you switched it off and on again?
We know better than most that sometimes technology doesn’t want to work. The gremlins in the system are particularly active. The circle of doom just. Keeps. Spinning.
Latest case studies
Fixing a tedious expenses process with AI
Our team built a bespoke, AI-assisted expenses tool that handles the heavy lifting end to end. [Expenses] Submissions are faster, data is cleaner, and everyone gets back to the work they're good at.
Matthew Thomas Associate Director - Finance Waterstons Ltd
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Security-first managed services
The professionalism and safety-first approach of Waterstons' friendly, personable team ensured a smooth transition through the complexities of our IT migration. We’ve come out the other side with a secure, reliable setup and a service team that ensures we have the tools and support we need so we can focus on our mission.
Gennie Sheer Chief Operating Officer R U OK?
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Predicting and preventing learner dropout with AI
Learning Curve Group (LCG) supports around 40,000 learners through its eAssessorPro platform, but too many were disengaging before tutors could step in. Waterstons built a machine learning solution that scores each learner's dropout risk at key points in their course and automatically triggers personalised WhatsApp outreach, cutting non-completion by around 4% and freeing tutors to focus on teaching.
Learning Curve Group
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The Lakehouse that launched a strategy
“Waterstons have been great to work with and have become very much a partner in delivering our data strategy. The implementation of our modern data platform was a critical element of our previous business strategy and the technology and capabilities we have built are key enablers for delivering our recently approved new five-year strategy, with data and AI supporting easier to access, more predictive and lower cost customer experiences and ways of working.”
Neil Ferguson Director of Business Development and Digital at Trust Housing Trust Housing Association
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Are you curious about how things work? Always itching to learn new concepts? Our people do too. We love taking on new challenges and sharing our experiences, both good and bad, to help us all develop and grow; and satisfy our inquisitive minds!
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