Sarah Higgins

Technology Consultant

Before Joining Waterstons

I joined Waterstons in the summer of 2020 as a Technology Consultant as part of my placement year. At university, I am studying Information Technology Management for Business where I focus on a range of subjects such as integrated enterprise systems, enterprise project management and application design and development. Alongside my studies, I have also spent 4 years working in retail which has allowed me to develop my customer service and communication skills.

Life at Waterstons

I started my placement on the service desk providing remote support to our clients. I have since moved onto the backups function where I am developing my fundamental understanding of backups and the theory behind them. I monitor our client’s backups daily, fixing any issues that arise. Coming into Waterstons not having much technical experience, it’s crazy to see how much I have learned so far in such a short period of time. I hope to use my time here at Waterstons effectively to learn as many new skills as possible which I can draw upon throughout my career.

Outside Of Work

When I’m not working, I love to go traveling. I especially enjoy attending music festivals with my friends – I try to attend at least one every year! I’ve been to many music festivals around the world but one still on my to-do list is Glastonbury! (Hopefully, by the time you’re reading I will have finally managed to get some tickets!) When I’m not planning my next adventure, you can find me spending time with my friends and family.

Contact

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