Sarah Higgins

Technology Consultant

Before Joining Waterstons

I joined Waterstons in the summer of 2020 as a Technology Consultant as part of my placement year. At university, I am studying Information Technology Management for Business where I focus on a range of subjects such as integrated enterprise systems, enterprise project management and application design and development. Alongside my studies, I have also spent 4 years working in retail which has allowed me to develop my customer service and communication skills.

Life at Waterstons

I started my placement on the service desk providing remote support to our clients. I have since moved onto the backups function where I am developing my fundamental understanding of backups and the theory behind them. I monitor our client’s backups daily, fixing any issues that arise. Coming into Waterstons not having much technical experience, it’s crazy to see how much I have learned so far in such a short period of time. I hope to use my time here at Waterstons effectively to learn as many new skills as possible which I can draw upon throughout my career.

Outside Of Work

When I’m not working, I love to go traveling. I especially enjoy attending music festivals with my friends – I try to attend at least one every year! I’ve been to many music festivals around the world but one still on my to-do list is Glastonbury! (Hopefully, by the time you’re reading I will have finally managed to get some tickets!) When I’m not planning my next adventure, you can find me spending time with my friends and family.


Back to staff overview

We use cookies to ensure that we give you the best experience on our website. If you continue without changing your settings, we'll assume that you are happy to receive all cookies. However, you can change your cookie settings at any time. For further information about how we use cookies and how to change your settings, please read our Cookie Notice

I'm fine with this