Why housing providers are re-thinking EDRM in an M365 world
Despite major investments in HMS, CRM and Microsoft 365, many Housing Associations are still struggling with underlying documents, records and regulatory evidence.
While many are turning to AI, it is only as effective as the maturity of the data it relies on.
We take a look at the challenges around EDRM in Housing, and the technical solutions to transform the way you use your data. Plus we share a real life example from a client, and run a demo to show just what you can do.
Andrew Buckels
Sector Principal - Social Housing