James Bell

Technology Consultant

I joined Waterstons in July 2017 after graduating from Durham University with an MEng in Computer Science. I'm now a technology consultant in our Managed Services team, getting experience with the remote and onsite support of our clients’ systems.

Whilst working on the Service Desk I’ve spent most of my time looking after our clients backups and monitoring hardware which has given me good exposure to a wide range of technologies our clients use. Recently I have become involved in site management which involves regular visits to our clients. This is a great opportunity to learn how our clients work and how we can best support them. Soon I will be moving into a problem management role, where I will be responsible for investigating the root cause of recurring issues our clients face and help our clients become more efficient and save money on their IT support.

Outside of work I enjoy hill walking, particularly around Northumberland, archery and indoor rock climbing.


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