Liam Coward

Technology Consultant

I joined the Managed Services department at Waterstons in the Autumn of 2019 after graduating from Leeds Beckett University with a First Class Honours in Computer Forensics and Security. During my time at university, I volunteered to take on a placement year where I provided on-site technical support for a manufacturing company that produced investment castings used in commercial/military jet engines, helicopters and industrial gas turbines. The role allowed me to get hands-on experience with a wide range of technologies such as legacy systems that controlled blast furnaces to state-of-the-art machines that controlled robotic arms (as well as your normal desktop machines of course!).

I enjoy interacting with clients by helping solve problems they may have, getting hands-on with new technologies and taking on new challenges from the wide range of clients we support. After only eight months of working at Waterstons, I took on the role as the Functional Lead of the Service Desk. This new role allows me to focus on developing and implementing improvements across the desk to not only streamline the way we work but to also provide a better standard of service for our clients.

Outside of Waterstons, I am an avid traveller. I will jump on any chance that I can get to visit new countries, learn about their cultures, and most importantly sample the local delicacies! My favourite travel experience so far has to be hiking in the stunning mountains of Nepal. Speaking of food, I also love to challenge myself in the kitchen by replicating the meals I see on Saturday Morning Kitchen which usually ends in disaster.

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