Skip to main content

Irwan Engamba

Service Desk Analyst

Headshot placeholder

My role at Waterstons is...

As a service desk analyst at Waterstons, I play a vital role in providing technical support and troubleshooting for our clients. I am responsible for resolving IT issues, ensuring seamless operations, and delivering excellent customer service.

My life away from work is...

Outside of work, I enjoy engaging in various hobbies and activities (mainly football) that allow me to unwind and recharge. Whether it's exploring the outdoors, pursuing creative endeavours, or spending quality time with friends and family, I believe in maintaining a healthy work-life balance.

I’ll be with you when...

I'll be with you when you encounter technical challenges or require assistance with IT-related issues. My goal is to provide timely and effective solutions, ensuring that you can navigate through any technological hurdles and focus on your core responsibilities. I am always up for a chat and drinks with colleagues to discuss about any subject, either IT or general life related.