AI
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James Bell
Associate Director - Digital Services
AI can provide a significant opportunity if you’re prepared — and a critical risk if you’re not. Standing still is not an option. Regardless of the objective, you must start with the why, not the technology: What problem are you solving? What’s slowing you down? What could your people achieve with more time?
Navigate AI with Confidence
AI is not just an IT challenge — it’s a board-level topic that requires leadership focus. Delivering real value depends on aligning your ambitions with your business goals, treating data as a strategic asset, empowering people with the right skills and support, and building trust through strong governance and security. By addressing these foundations, organisations can ensure AI drives meaningful results rather than just adding noise.
We’re helping clients navigate AI right now — from small efficiency gains and new competitive edges to fundamental operating model change.
No matter where you are on your AI journey, we’ll help your business navigate the hype to take practical steps towards your goals
How we can help
- Exploring use cases
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Not sure how AI fits into your business? We help you identify where to focus for the greatest impact.
What’s holding you back? Which manual, repetitive tasks drain your team’s time? Where could customer experience be improved?
Our workshops for operational teams and hack days for technical teams are proven ways to uncover practical AI use cases and push the boundaries of innovation together. We move quickly to demonstrate value on the day, giving you immediate confidence that your project will address real challenges and deliver measurable results.
- AI strategy & planning
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Everyone is excited by AI, and for good reason — but without clear direction, new technology and tools can quickly become messy and costly. We work with you to ensure your AI ambitions are firmly rooted in your business goals and strategic direction, so that technology is chosen to solve real problems, not the other way around.
Your people are central to this process: they understand your business and its challenges better than anyone. By involving them from the outset, you ensure that AI becomes a practical tool for progress, with your team’s expertise guiding its adoption and success.
Whether you’re just beginning your AI journey or looking to regain control, we’ll help you set ambitious yet achievable goals, manage risks, plan your roadmap, and support your team every step of the way.
- Technical implementation
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Getting to grips with the technology and tools behind AI can feel overwhelming. Whether you’re considering a large-scale AI platform or a simple automation, we help you find the right technology to solve your business challenges and bring your projects to life. As a vendor-agnostic partner, you can trust that our recommendations are always in your best interests.
Laying the right foundations is crucial for AI to deliver real value. Investing in platforms like a Data Lakehouse, leveraging the scalability of the cloud, and ensuring strong integration and data protection across your systems will elevate what’s possible with AI tools. We can help you put these building blocks in place, setting you up to make the most of AI securely and effectively, now and in the future.
- Security & governance
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We know that AI can feel scary, and it’s natural to be concerned about how to manage and fully understand the risks. Navigating issues like data privacy, ethical use, and regulatory compliance can be complex, especially as the technology keeps evolving. We can help you develop clear policies and robust guardrails—ensuring responsible data handling, transparent decision-making and strong access controls. It's crucial to ensure you have clear oversight of how and where your data is used, so you can move forward with confidence and at pace.
Hannah Marshall, CTO
Learning Curve Group
“Our team had a fantastic experience during the AI‑themed hackathon with Waterstons. It was great to collaborate with another development team to share ideas and learn new things. Despite our busy schedules, taking the time out was worth it. The energy, creativity, and innovative ideas that came out of it really were inspiring — the buzz in the room was electric. I am excited to hear that you’re offering this to other customers — I’m sure they will find it just as valuable!”
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James Bell
Associate Director - Digital Services