I joined Waterstons in 2010 after completing my Masters degree in Astrophysics at Durham University which included specialising in the study of Black Holes that are the centre of large galaxies. A drive for problem solving fuelled my passion for studying physics however I’ve always had a desire to help solve ‘real problems’ faced by ‘real people’ which led me into a career with Waterstons in technology consulting.
I spent many years focussing on IT service management initiatives to help improve that way IT aligns with business needs across a number of industries from universities to manufacturing companies, petrochemical sites to legal firms. It’s a great feeling when you can improve a process or deliver a project which helps businesses to become more effective at what they do.
Much of my time at Waterstons has been spent as a ‘Site Manager’ often managing an onsite IT team and dealing with the daily challenges of optimising technology and supporting the business. To do this effectively we often take a step back and create an IT strategy which will define programmes and projects which will better align the IT services to the business requirements. I currently hold the “Prince 2 Practitioner” accreditation which has help me to successfully manage these strategic projects across a range of sectors and see real value delivered from these initiatives.
My most recent focus (over the last three years) has been developing and growing our Information Security offering. Our talented team help our clients to keep their data secure, comply with data regulations and align with security frameworks such as ISO 27001:2013 by optimising the areas of people, processes and technologies to reduce risk and deliver business value.